Company Description

Since 1909, United Community Centers has been dedicated to empowering those in need, guided by

Christian principles. Today, we carry that legacy forward by empowering learners and strengthening

families through literacy-rich early learning, food pantries, and family resource events at our three neighborhood centers. As a result, 52% of Pre-K–7th grade students in our Literacy Program achieve on-grade reading levels—more than double the rate of local schools we serve—and we provide nutritious food to over 15,000 individuals each year.

Role Description

Are you a creative, strategic marketing leader ready to shape the story of a mission-driven nonprofit? The Marketing & Communications Director is a hands-on role responsible for leading all marketing and communications efforts—from social media and email campaigns to website management, event promotion, and content creation.

You’ll develop and execute campaigns, manage digital platforms, capture engaging content, and coordinate marketing for fundraising and community events. You’ll also serve as a confident spokesperson for the organization, tactfully handling media requests and ensuring consistent branding across every channel.

If you thrive on strategy, storytelling, and making a visible impact in your community, this role puts you at the center of shaping how our organization connects, engages, and grows.

Responsibilities

Lead the development, implementation, and analysis of marketing campaigns that promote organizational programs, events, and initiatives.
Manage social media strategy and content creation, including photography, video, and copywriting.
Update and maintain the organization’s website, ensuring content is accurate, timely, and engaging.
Manage the email marketing platform, including newsletter creation, audience segmentation, and performance tracking.
Ensure consistent branding and messaging across all communications platforms.
Plan and execute marketing strategies for fundraising events from concept to completion, including promotional materials, social media, website updates, emails, and committee coordination.
Track and analyze marketing performance, providing insights to optimize campaigns.
Oversee the creation, design, and distribution of center-level marketing materials (flyers, newsletters, signage, and other collateral) to ensure all content is visually consistent with organizational branding and messaging.
Serve as a primary point of contact for media inquiries and provide strategic guidance on public messaging.
Participate in occasional evening or weekend events as needed.

Qualifications

Bachelor’s degree in Marketing, Communications, or related field preferred.
Minimum of two years of experience managing marketing, social media, and communications within a nonprofit setting preferred.
Proficiency with marketing automation tools, social media management platforms, web analytics, and content management systems.
Exceptional written and verbal communication, strategic thinking, creativity, problem-solving, and collaboration.
Ability to tactfully manage media requests and represent the organization externally.
Strong understanding of nonprofit marketing, brand strategy, and campaign execution across digital and traditional channels.

Environment

Work takes place across agency centers in inner-city neighborhoods, with regular interaction with diverse children, families, and community stakeholders. Duties include both indoor and outdoor work, including attendance at community events and program activities.

Must be able to travel to multiple sites and use standard office equipment, including computers, tablets, printers, and AV technology.

United Community Centers

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Marketing & Communications Director