DUTIES AND RESPONSIBILITIES

The Development Coordinator position is full-time. The candidate oversees database management, including gift and donor data entry, reporting, and analysis of donations through Salesforce. The position will also assist in donor recognition, stewardship, development and implementation of events, community relations, and assistance with marketing the programs, services, fundraising opportunities, and any activities related to the development department. They work closely with the senior leadership, directors of Marketing and Events, additional program staff, community partners, mentors, and advocates.

Specific responsibilities include:

· Coordinate event logistics for fundraising, community partners, and internal staff initiatives.

· Identify and create Match Events opportunities for Littles and their Bigs and serve as the agency liaison.

· Create event registration forms, input attendees into the database, and manage participant registrations for internal and external activities.

· Coordinate with the Director of Marketing to develop email invitations, social media, and newsletter content and update the website as needed with activities.

· Work with the Director of Events to ensure sponsors are correctly recognized.

· Collaborate and develop new tools to create efficient event and activity procedures workflows.

· Maintain records and files in accordance with the Agency’s Best Practices.

· Perform general administrative functions such as answering phones, typing, scanning, copying, and filing.

· Assist with the procurement and preparation of marketing materials, including brochures, collateral items, and flyers, as directed by the Marketing team.

· Ensure a high level of proficiency and skill in applying child safety and risk management knowledge, policies, and procedures throughout all aspects of job function.

· Manage donor database in Matchforce and create pledges with the finance department

· Process all gifts and receipt acknowledgments, including, but not limited to, credit cards,

checks, cash, online donations and gift-in-kind.

· Generate and track acknowledgment and tribute letters for all gifts

· Manage communications and membership lists

· Responsible for all mailing lists, including renewals, invitations, direct mail correspondence, mail merges, and other administrative responsibilities as assigned

· Coordinate with the development team to ensure accurate list management and reporting

· Utilize Salesforce support to ensure accuracy and timely reporting to meet the efficiently

needs of the department

· Provide administrative support to the development department, including, but not limited to letters of intent, proposals, matching gift requests, processing, pledges and payment reminders, and other mailings

· Responsible for ongoing maintenance of all records in the Salesforce database system

· Reconcile revenue with the accounting department monthly.

· Research and assist with fundraising opportunities.

· Willingness to flex schedule and work occasional weekends or nights for agency events, fundraising and program activities, recruitment, and additional program events that support the mission of BBBS of Broward County.

· Other duties as needed.

EDUCATION, RELATED WORK EXPERIENCE, SKILLS & KNOWLEDGE

Education Level:

· High School Diploma or GED (required), Bachelor’s or degree in progress is preferred.

Years of Related Work Experience:

· 2-3 years of related or equivalent event planning and marketing experience, which can be internship or volunteer positions. Knowledge and experience with non-profit and children's services programs are a plus.

Skill Requirements:

· Self-starter with the ability to take initiative and develop solutions quickly and effectively.

· Ability to acclimate to a positive, forward-thinking organizational culture and work well with others.

· Passion for customer service and problem-solving.

· Proficiency in technical areas such as Microsoft Office: Sharepoint, Word, Outlook, Teams, and Excel.

· Proficiency with databases and technology such as Matchforce/Salesforce, WordPress, and Dialpad is desired.

· Excellent oral communication skills reflecting solid customer service both in-person, electronically, and via the telephone.

· Effective and efficient written communication skills.

· Ability to use time effectively, work independently, focus on details, adapt to shifting priorities, and position and promote opportunities.

· Demonstrate ability to handle diverse projects simultaneously in a fast-paced, team-oriented environment and effectively manage workflow to meet deadlines.

· Interpersonal savvy to make connections with volunteers, vendors, and community partners.

· Unquestionable personal code of ethics, integrity, diversity, and project a professional image of trust.

· Discretion to handle confidential information.

WolfCreek Consulting

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Development Coordinator