Description

At the Worcester Art Museum, donor and member communications do more than share updates—they help people understand why the Museum’s work matters, feel connected to its mission, and see themselves as part of its future. The Donor Communications Specialist will bring that work to life through clear, thoughtful, donor-centered storytelling that strengthens relationships with members, donors, and community supporters.

This role is a strong fit for a thoughtful writer who can turn ideas, information, and institutional priorities into meaningful communications while staying organized across many moving pieces. Across newsletters, appeals, invitations, presentations, web content, and other member and donor-facing materials, the Donor Communications Specialist will help manage the shared communications calendar, coordinate timelines and approvals, gather input from colleagues, and move projects smoothly from idea to final delivery.

A strong candidate will be a collaborative communicator who can balance focused writing time with frequent coordination across teams. Working closely with colleagues in Marketing, Communications, and Development, they will draft and revise a range of communications, from brief updates to more developed stories and presentations, seek clarity when needed, follow up on details, incorporate feedback, track deadlines, and help ensure each communication is delivered on time, in the right voice, and with a clear sense of purpose. This is an opportunity for a developing communications professional to grow in nonprofit and philanthropic storytelling while contributing to a cultural institution that serves Central Massachusetts and beyond.

Position Title: Donor Communications Specialist

Employment Type: Full-Time, Non-Exempt

Department: Marketing

Division: Advancement

Reports to: Director of Communications and Marketing

Supervisory Responsibilities: None

Salary Range: $28.21 - $30.77 hourly rate

Requirements

Key Requirements:

Writing and editing: Strong writing, editing, and proofreading skills, with the ability to adapt tone and style for member, donor, and community audiences.
Communications experience: Experience drafting a variety of communications materials, such as email newsletters, invitations, appeals, web stories, presentations, talking points, or similar content.
Project coordination: Experience managing shared calendars, tracking deadlines, coordinating review and approval workflows, following up on missing information, and keeping multiple communications moving at the same time.
Philanthropic and cultural interest: Interest in philanthropy, donor stewardship, membership engagement, museums, culture, or community-centered nonprofit work.
Education and experience: Bachelor’s degree in communications, journalism, English, nonprofit management, or a related field, plus approximately 3–5 years of relevant communications experience in a nonprofit, cultural, educational, philanthropic, or other mission-driven setting.

About WAM

The Worcester Art Museum connects people, communities, and cultures through the experience of art. Our wide-ranging exhibitions tell global stories—from art made thousands of years ago to works being created today. The Museum’s collection of nearly 40,000 objects, assembled since its opening in 1898, provides a foundation to connect visitors of all ages with art, artists, and the ideas they spark. With strong ties to both our local community and the international art world, the Worcester Art Museum is an essential cultural venue for Central Massachusetts and beyond.

Inclusion, Diversity, Equity, and Accessibility at WAM: At WAM we are committed to building a diverse environment, one where staff feel a sense of belonging, and are valued for their contributions and the perspectives they bring. Please visit our Mission, Vision, and Values page to learn more.

The Museum is an equal opportunity employer committed to diversity.

Worcester Art Museum

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Donor Communications Specialist