Coordinate trainings, manage logistics, support learners, and champion employee development across the YMCA region.

Job Description

The Gateway Region YMCA is one of the leading nonprofit charitable organizations in the St. Louis metropolitan region, with a focus on nurturing the potential of every child and teen, improving health and well-being, and supporting and serving our neighbors. For more than 170 years, the Y’s mission has been to put Christian principles into practice through programs designed to build healthy spirits, minds and bodies for all. We do that by being the center of communities, serving more than 260,000 individuals annually through 25 traditional Y facilities located in St. Louis City, eight Missouri counties and six Illinois counties, as well as YMCA Trout Lodge and YMCA Camp Lakewood, the YMCA Community Development Branch, and our Washington University Campus Y Branch. We aspire to be a safe place by promoting belonging for all. We are a growing and exciting organization where you can flourish, and we would love for you to join us!

Qualifications

Bachelor’s degree preferred
Two or more years of related experience in developing surveys, working with survey data, creating data visualizations or reporting, using a survey software system, and/or leadership development preferred.
Understanding of basic survey data concepts and software including experience reading or analyzing qualitative and quantitative survey data, assessing satisfaction, NPS, etc.
A background in leadership development, training, learning, or staff/consumer engagement preferred.
Experience with standard business software and office machines.

Essential Functions

TRAINING COORDINATION:

Responsibilities

Coordinates all professional development opportunities hosted by the Gateway Region YMCA’s leadership development department and serves as a system administrator for the Learning Hub, the YMCA of USA’s national learning management system. Responsibilities include:

Creating regional training events within the Learning Hub system as well as top-to-bottom oversight of said trainings including but not limited to supporting enrollments, closing classes in the system, updating registrations or course details, etc.
Collaborating with the Regional Training and Employee Experience Manager to coordinate Y-USA training opportunities
Serving as the Gateway Region YMCA Learning Champion
Communicating the availability of training opportunities
Preparing training materials
Ordering lunch for trainer(s) and session attendees
Managing the set-up and tear-down of training rooms

Staff Satisfaction And Engagement

Manages the association’s staff satisfaction and engagement evaluation initiatives and serves as a system administrator for Qualtrics, the YMCA’s chosen survey software system. Responsibilities include:

Maintaining an updated staff survey timeline throughout the year
Designing surveys in collaboration with Association leadership
Creating personalized reports and dashboards for key stakeholders
Distributing surveys in accordance with the timeline
Improving staff participation rates in the survey(s)

New Employee Orientation

Coordinates and facilitates monthly new employee orientations for full-time employees and supports branch leaders in managing new employee orientation for part-time employees. Will have administrative access to UKG. Responsibilities include:

Managing invitee lists and event communications
Preparing training materials
Ordering lunch for attendees and orientation leader(s)
Managing the set-up and tear-down of the orientation space
Educating new employees on the history, mission, and organization of the Y
Providing new employees with access to specific benefits (i.e., LinkedIn Learning, LINK, Learning Hub)
Maintaining updated records of orientation attendees in UKG

Association Communications

Designs, edits, and produces the leadership development department’s bi-monthly newsletter, Training Tuesday, as an administrator in Hub Spot. Responsibilities include:

Researching upcoming leadership trends and opportunities in the local area as well as YMCA-specific events posted in LINK and the Learning Hub
Providing suggestions for how employees can grow their career
Encouraging employees to engage in mentorship and networking conversations
Highlighting upcoming training sessions, workshops, and networking events at the local, regional, and national level
Providing instructions on how to access specific professional development opportunities

Connecting employees with the YMCA’s movement, mission, and cause

Linkedin Learning

Serves as the system administrator for LinkedIn Learning for the region. Responsibilities include:

Managing the distribution of LinkedIn Learning licenses by adding and removing new and terminated employees to the system
Promoting the use of LinkedIn Learning by Gateway Region Y employees
Forwarding meaningful content to Gateway employees
Creating custom learning pathways and collections to support staff development at multiple levels

All Staff Meetings

Assists the Senior Director of Learning & Engagement with the planning and execution of the biannual All Staff Conference. Responsibilities include

Scheduling committee planning meeting
Coordinating vendor contracts
Designing itineraries
Preparing materials and/or gathering supplies
Assisting in event set-up and tear-down
Ensuring vendor and speaker payments are paid on time
Organizing receipts and tracking expenses

Performs all other duties as assigned.

YMCA of the USA

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