Nampa, ID
Job Title: Communication Specialist
Hiring Salary: $20.00 - $24.30 (DOE)
Salary Range: $20.00 - $26.87
Reports to (Role): Director of Communications
Department/Group: Mayor’s Office
FLSA Status: Non-Exempt
Travel Required: None
Position Type: Full-Time/Non-Exempt, 40 hours a week
Benefits Eligible: Yes
PERSI Eligible: Yes
Work Schedule: Monday through Friday, working hours between 8:00 am and 5:00 pm
WE TAKE CARE OF OUR PEOPLE!
The City of Nampa offers competitive benefits and growth opportunities, including the following for full-time positions in City Government Departments:
- Medical
- Dental
- Vision
- PERSI Retirement Plan, with 11.96% employer contribution
- 401(k) & 457 Retirement Plans
- 11 Paid Holidays
- Paid Time Off (at least 4 weeks per year)
- Life Insurance with AD&D
- Short-Term Disability
- Long-Term Disability
- Flexible Spending Account
- Employer-Funded HRA VEBA Health Savings
- Wellness Program & Rewards
- Opportunity for student Public Service Loan Forgiveness
- Harward Recreation Center Discounts
- Other Great Benefits!
Position Summary
Every unified team starts with a purpose, and we are a purpose-driven team of service-minded professionals. We are passionate about working shoulder-to-shoulder in partnership with our City Council, citizens, and internal team members to bring the City of Nampa’s vision for the future to life. Whether you are looking to start, make a change, or advance your career, find your path forward at the City of Nampa to leave your mark on the legacy we will leave in our city and the world around us.
As part of the communications team, the Communication Specialist will assist with City-related projects or initiatives and help advance social media and community relations, as well as additional communications and marketing functions. This position may collaborate with other departments to achieve brand consistency, content and message coordination, and the highest internal and external communications standards to build trust and ensure transparency with the community we serve.
Essential Functions
- Assists Director of Communications with communications-related activities and city initiatives.
- Social Media:
- Assists in the coordination and execution of social media planning, management, and online communications.
- Develop marketing strategies to effectively promote city projects/programs while educating the public on issues.
- Maintains and manages social media interaction on platforms such as Facebook, Instagram, and Nextdoor to enhance communication with the public; ensures compliance with social media standards; develops social media content in coordination with other
departments.
- Monitor and respond to public inquiries and comments on posts promptly to foster positive engagement and trust, and address public concerns (works with Public Works to respond if needed).
- Track social media performance, providing insights and recommendations.
- Marketing/Public Relations:
- Develops/updates, edits, designs/creates, and assists with producing publications and miscellaneous visual needs.
- Assists with electronic communications, including website updates and e-newsletters.
- Assists with social media management for City of Nampa platforms.
- Assists with securing photographs and video for various uses and editing them to final production, as requested.
- Promotes a positive and professional image of the City of Nampa by being knowledgeable about city programs, news, and events, appropriately answering questions and referring questions or issues beyond the scope of expertise to the appropriate city official.
- Writes and edits key external communication materials, using an engaging, concise, and appropriate style and tone which positively reflects the City of Nampa’s core values of stewardship, teamwork, and integrity; ensures accuracy of information and quality control
over outgoing products; develops messages appropriate for a wide variety of subjects and diverse audiences.
- Brand Compliance: Works with the Director of Communications to monitor and enforce brand compliance using colors, logos, and design materials.
- Internal Communications: Assists with internal communication in the employee newsletter and REACH monitors.
- Website Support: Assists with general website updates as assigned.
- Citizen’s Academy: Assists with the City of Nampa’s Citizens’ Academy, including presentation development, promotion, and event-related preparations.
Additional Functions
- Assists with creation of needed materials and information for the public regarding city government; promotes city/departmental programs, projects, and facilities; keeps the public informed about city/departmental operations, programs, services, activities, and issues;
responds to inquiries or comments from the public, answers general questions, resolves problems/complaints, or refers questions to the appropriate individual/department.
- Operates a personal computer, general office equipment, audio/visual equipment, digital camera, or other equipment as necessary to complete essential functions, including the use of graphics/design, photo management, photography, videography, word processing,
database management, presentations, e-mail, internet, or other computer programs.
- Attend meetings and various community activities or events, as needed.
- Maintains a comprehensive, current knowledge of applicable laws/regulations; maintains an awareness of new trends and advances in the profession; reads professional literature; attends seminars, workshops, and training sessions as appropriate and where budget allows.
- Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this position at any time.
- May perform other duties as assigned.
Required Education, Experience, & License/Certifications
- High School Graduate or General Education Degree (GED): Required.
- Bachelor’s degree in communications, journalism, or related field preferred or experience which provides the desired knowledge, skills, and abilities to perform the position’s essential functions
- Valid Driver’s License.
Required Knowledge, Skills & Abilities
- Knowledge of graphic design elements, printing processes, and layout/production techniques.
- Ability to use photography equipment for images and video production. A good understanding of audio/visual equipment and advanced knowledge of design software such as Photoshop, Illustrator, InDesign, Premiere Pro, and Canva.
- Ability to develop and implement intriguing content across digital platforms relevant for a variety of audiences.
- Ability to write, develop, prepare, and edit effective communication and promotional materials, and must be able to create and deliver effective public presentations.
- Maintain an eye for detail and deliver on deadline.
- Ability to attend meetings and events occasionally in the evening and on weekends, and respond to emergencies as needed.
- Operates within budgets and deadlines for various projects by following an established production schedule.
- Keeps immediate supervisor updated concerning work progress, including present and potential work problems and suggestions for new and improved ways of addressing such issues.
- Accurately responds to public questions and comments courteously and promptly
- Communicates and coordinates regularly with others to maximize the effectiveness and efficiency of interdepartmental operations and activities.
- Is punctual and timely in meeting performance requirements, including attendance standards and work deadlines.
- Communicates information and states concerns clearly and professionally.
- Respects the opinion of others and demonstrates a reasonable relationship with employees, supervisors, and others.
- All applicants must successfully pass City of Nampa background check processes and drug testing, which may include reference checks, criminal history checks, driving record checks, and pre-employment, random, and post-accident drug tests.
Work Environment
- Work is performed primarily in an office environment, and the employee in this class is subject to inside environmental conditions.
Essential Physical Abilities
- Finger Dexterity: Sufficient finger or manual dexterity with or without reasonable accommodation to enable the employee to operate a personal computer, telephone, and related equipment and use primarily just the fingers to make small movements such as typing, picking
up small objects or pinching fingers together.
- Speech: Sufficient clarity of speech or other communication ability with or without reasonable accommodation to enable the employee to communicate effectively and convey detailed or important instructions or ideas accurately, loudly, or quickly.
- Hearing: Sufficient clarity of hearing with or without reasonable accommodation to enable the employee to hear average or normal conversations and receive ordinary information.
- Visual Abilities: Sufficient visual acuity or other power of observation with or without reasonable accommodation to enable the employee to review a wide variety of materials in electronic or hard copy form and perform activities such as viewing a computer terminal;
extensive reading; visual inspection involving minor defects, small parts, and/or operation of machines (including inspection).
- Physical Strength & Personal Mobility: Sufficient personal mobility and physical reflexes, with or without reasonable accommodation, to permit the employee to maneuver and function in and around an office environment. Sedentary work; sitting most of the time. Exerts up
to 20 lbs. of force occasionally.
Reasonable Accommodation Statement
To accomplish this job successfully, an individual must be able to satisfactorily perform each essential function, with or without reasonable accommodation. Reasonable accommodation may be made to help qualified individuals with disabilities perform the essential functions.
Eeo Statement
The City of Nampa is an equal employment opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, national origin, veteran status, disability status, or any other characteristic protected by federal, state, or local laws.
Disclaimer
The city has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee’s ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the city reserves the right to change this job description and/or assign tasks for the employee to perform, as the city may deem appropriate. This position may close before the closing date.
Position : 506101
Code : 2025045-1
Type : INTERNAL & EXTERNAL
Posting Start : 05/13/2025
Posting End : 05/28/2025
HOURLY RANGE: $20.00-$23.68
