Reports To: Director of Communications, Operations and Events
Essential Functions, Duties and Responsibilities
Job Summary: The Communications Manager is responsible for planning, developing, implementing, and overseeing comprehensive communication strategies for OCCH and its affiliates (OCFC, OCIC, and AHTA). This position requires a high degree of autonomy and sound judgment, with the ability to determine when collaboration is necessary and when to proceed independently. The role involves managing projects, processes, and expectations while operating with independence, complemented by significant opportunities for cross-functional engagement. Candidates should demonstrate confidence, strategic thinking, and the ability to execute initiatives effectively within a dynamic organizational environment.
Responsibilities:
- Build strong relationships with all levels of the organization, instilling trust and confidence, when evaluating communication needs
- Identify and capitalize on opportunities to promote and positively represent the organization
- Manages and develops content across LinkedIn accounts (OCCH, OCFC, and AHTA), posting on a regular and consistent cadence and reporting on KPIs
- Oversee the development of the company newsletter, coordinating cross functionally with departments and leadership on content
- Provides reporting and feedback on ways to increase reader engagement and newsletter performance
- Maintain content on internal TV signage and corporate websites
- Handles removal and/or archival of expired or outdated content
- Intake design requests from internal partners and oversee the design queue
- Manage expectations internally and oversee deadlines with external design agency
- Maintain library of brand assets, including logos, templates, executive resumes, company boilerplate, and employee bios, proactively updating as needed
- Developing videography and photography assets
- Identifying photography & videography partners, overseeing shoots, and maintaining library of assets
- Manage print partner relationship, ensuring consistency and quality expectations are met on each project
- Develop talking points for ground breakings, ribbon cuttings, and other functions where the company has a presence, customizing them as needed and providing them to speakers in a timely and organized manner
- Develop quarterly executive level reports, reporting on the function and effectiveness of communications channels and strategies
- Participate in special project teams
- Performs other duties as assigned
Education/Certifications:
Bachelor’s or Master’s degree in Marketing, Communications or commensurate experience
Work Experience:
5+ years in a marketing or communications role with 2-3+ years in a role managing projects or processes and working independently
Knowledge, Skills, & Abilities:
- Ability to work autonomously and use sound judgement
- Excellent verbal and written communication skills
- The ability to craft engaging content across channels
- Strong organizational skills and the ability to multitask, prioritize, and pivot
- Accuracy and attention to detail
- Excellent interpersonal skills and confidence in interacting with various levels within an organization
- Must possess a strong initiative to drive projects as a lead, and strong collaboration skills to support projects as a partner
Base Salary: 80k-90k, plus benefits and bonus potential
About OCCH:
OCCH is a mission-aligned, non-profit low-income housing tax credit (LIHTC) syndicator. For over 35 years, OCCH has leveraged investor capital to enable affordable housing developments in ten states, totaling over $6.1 billion in equity investments and 63,000 units. OCCH supports developments and partners throughout the investment lifetime via its expertise and affiliate organizations – OCFC, OCIC, Community Properties of Ohio (CPO), and the Affordable Housing Training Academy (AHTA). OCCH invests in creating community through housing and partnerships. To learn more about OCCH visit, www.occh.org.
Our mission is to advance the preservation, production, and management of affordable housing through collaborative partnerships and innovative thought leadership. Our mission is at the heart of everything we do. Our core values are our building blocks and foundation. Our values of CREATING: Collaboration & Communication, Respect, Expertise, Accountability, Trust, Innovation, iNclusion & Growth, will guide our behaviors ensuring a consistent focus on quality and progress toward our vision. Ideal candidates will be passionate about our mission and exhibit our core values with a commitment to continuous improvement and growth.
OCCH is an equal opportunity employer. Equal employment opportunity is not only good practice - it is the law and applies to all areas of employment, including recruitment, selection, hiring, training, transfer, promotion and demotion, termination, compensation and benefits. As an equal opportunity employer, OCCH prohibits unlawful discrimination based on race, religion, creed, color, national origin or ancestry, sex, age, marital status, sexual orientation, gender, gender identity, gender expression, genetic expression, disability, veteran or military status, or any other basis that would be in violation of any applicable federal, state or local law.
