Job Purpose and Scope
The Home & Furniture Administrative Assistant is responsible for supporting the team and GMM/DMM with administrative functions and special projects. This role involves managing calendars, coordinating travel, preparing reports, onboarding new team members, and overseeing office supplies. Additionally, the assistant will handle special projects, including managing programs and communications, maintaining documentation, and providing store-facing reports. With a focus on efficiency and organization, this position requires excellent communication and multitasking skills to ensure seamless support and project execution.
Essential Job Functions
• Maintain the master calendar for the team and GMM/DMM, including meetings, market schedules, and travel.
• Coordinate travel arrangements for GMM/DMM.
• Create/Manage Expense reports for GMM/DMM.
• Approve Expense reports for team members except GMM/DMM.
• Create store visit reports for GMM/DMM.
• Manage office supply needs and place orders as necessary.
• Assist with onboarding new team members, including pre-arrival office arrangements, equipment setup with IT, and adding to necessary email indexes.
• Maintain chargeback documentation and transmit quarterly.
• Monitor weekly payroll reports to ensure the roster is current and maintain the file once reviewed.
• Coordinate conference rooms as needed for team meetings, vendor meetings, etc.
• Act as the team’s “Social Coordinator,” tracking birthdays, showers, and other milestones deserving of celebration.
• Serve as the contact point for Southern Living special projects, visits and reporting.
• Coordinate and send the monthly team newsletter and weekly update email, using tools such as Canva and pre-built Excel forms.
• Provide monthly store-facing reporting.
• Maintain and update the Google Site, including events and contests, directives/product knowledge, and other updates.
Knowledge, Skills & Abilities
• Familiarity with administrative and office management procedures.
• Understanding of travel coordination and expense reporting.
• Knowledge of retail operations and store communication.
• Exceptional organizational and time management skills.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and other relevant software.
• Ability to create and manage reports and presentations.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Strong attention to detail and accuracy.
• Ability to build and maintain positive relationships with team members, vendors, and store personnel.
• Ability to handle confidential information with discretion.
Note: This description is not an exhaustive list of all job functions, duties, skills and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.
Position Requirements
Basic Qualifications:
• Bachelor's Degree in Fashion Merchandising, Business, or a related field required.
• 3+ years of experience in an administrative or support role preferred.
• Proven experience in managing calendars, travel arrangements, and expense reports.
• Previous experience working with cross-functional teams and managing special projects.
Salary & Benefits
We offer a comprehensive benefits package that includes medical, vision and dental coverage, a generous merchandise discount, a 401(k) plan with employer matching, paid holidays, vacation and sick leave. Salary will be commensurate with education and experience.
Dillard’s is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law.
Rules of Arbitration
I state that the information contained in the foregoing statements is complete, true, and correct. I understand that if I am employed, any misrepresentation or omission of material facts on this application is sufficient cause for dismissal. I agree that my employment is for no definite period of time and can be terminated, with or without cause, and with or without notice, at any time, at the option of either Dillard's or myself. I understand that neither the Associate Work Rules and General Policies, the Associate Benefits and Related Policies, nor any other written or oral statements by Dillard's or its representatives are contracts of employment. No employee of Dillard's other than the Chairman of the Board or the President has any authority to enter into any agreement for employment for any specified period of time, or to make any agreement contrary to the foregoing, and no such agreement has been made. If, at the time of termination, I am for any reason indebted to Dillard's, whether for merchandise, cash advances, withdrawals, or otherwise, I agree that Dillard's shall have the right to make the necessary deductions and withhold from any remuneration or from any reimbursement to which I may be entitled, an amount sufficient to fully cover and completely pay for all of my indebtedness to Dillard's. I also hereby agree that in no event shall Dillard's be liable for any loss or damage to my clothing or my personal property. In consideration of Dillard’s agreeing to consider my Application, I agree that effective on my submission of this Application, Dillard’s and I shall be entitled to the benefits of and mutually agree to become subject to Dillard’s RULES OF ARBITRATION (the “Rules”). The Rules will apply to any Legal Claim which may arise out of the application process or over Dillard’s failure or refusal to offer me employment. A free copy of the Rules is available A) by emailing a request for a copy to legal@dillards.com or B) by requesting a written copy of the Rules by dialing toll free 866-353-6787.
