The City of Billings is seeking a Technology Librarian to perform a variety of professional librarian duties in support of library services and programs including technical services, children's services, circulation services, outreach services, reference, and technology support and training.
The Technology Librarian has an area of specialty in information technology including hardware and software installations, and several aspects of network maintenance. Will work closely with the Library Information Systems Coordinator to maintain all aspects of library technology systems for the staff and public. With direction, will work with outside vendors to optimize systems.
Salary Range: $27.4844 - $30.3124 per hour. Salary reflects Step 1 and Step 3 of a 7-step pay scale. The salary will be dependent on the applicant's education, experience, and training.
Work Schedule: Monday through Friday, 8:15 a.m. to 5:15 p.m. with occasional Friday evening shifts as needed.
Essential Duties And Responsibilities
- Exercises technical and functional supervision over lower-level staff and volunteers.
- Provides proper guidance when assigning work.
- Prioritizes work assignments to lower-level staff appropriately.
- Provides proper training and assistance to lower-level staff when required.
- Oversees Library operations in the absence of Library managers.
- Reviews, selects, and orders Library materials in print, audiovisual and digital formats to suit needs of patrons.
- Manages the Library's collection of print, audiovisual and digital materials.
- analyzes, updates, and orders age-appropriate materials for various sections within the library.
- Assists in the development, implementation, and evaluation of programs and services in the assigned areas of service.
- Performs circulation duties using a computerized circulation system and bibliographic utility including checking books in and out, registering patrons, updating patron accounts, collecting fines, and creating special entries.
- Maintains public and staff areas of the Library through material & resource recovery and cleanup, shelves books and other resources, prepares for opening & closing, and equipment maintenance.
- Processes requests for interlibrary loans.
- Processes received items.
- Compiles statistics on number of loans and requests.
- Maintains and continually updates knowledge of new and existing library materials and resources.
- Actively participates in updating websites and social media platforms for the Library.
- Produces digital promotional materials for publications, websites, social media and other distribution. Contributes to Library newsletter.
- Participates in a variety of committees, boards, and task forces.
- Attends and participates in professional group meetings.
- Stays abreast of new trends and innovations in the field of library and information science.
- Initiates communication with patrons to determine needs for assistance in finding information or materials, obtains a library card or other resources or services.
- Instructs patrons and staff in the use of the Library and its resources and equipment.
- Performs & assists patrons in computer searches.
- Instructs patrons on the use of the Dewey decimal system, and the uses of all other Library equipment.
- Refers Library patrons to community organizations and other alternate resources not within the Library.
- Maintains local community contacts.
- Initiates, develops, and maintains positive relations with patrons and others as relevant to local library operations and services.
- Schedules and conducts orientation tours of the library for groups and individuals.
- Responds to and resolves inquiries and complaints.
- Performs a variety of public relations duties.
- Makes public speaking appearances before local groups and organizations.
- Promotes Library usage through programming, public relations, outreach, and tours.
- Develops age appropriate or target audience educat onal and promotional programs and delivers programs to target audiences.
- Provides instruction to patrons in the use of Library and online resources, and computer software and hardware.
- Provides in-depth information at the Reference Desk using authoritative resources to research and answer inquiries.
- Develops digital archive of historical documents, including selection, digitization, development of metadata, and online uploads.
- Supervises and coordinates planning and implementation of teen programming including programs and technology suited to interests and needs of teens.
- Staffs all public services in substitute capacity in the absence of other staff.
- Set up and install new computers for staff and patrons.
- Troubleshoots and repairs computers, hardware and software.
- Maintains, upgrades, customizes, and troubleshoots integrated library system software, hardware, and related components.
- Maintains, upgrades, customizes, and troubleshoots integrated system for automated check-in, check-out, materials handling and materials security.
- Provides support for staff and public operations for technology and telecommunication services.
- Provides technology support for the library foundation and friends of the library.
- Maintains and troubleshoots network connections including switches, servers, Wi-Fi, network devices and monitors.
- Maintains network connectivity with the City of Billings Information Technology department to ensure file server backup, email services and phone services.
- Utilizes support channels with City of Billings IT.
- Performs other duties as assigned.
Required Qualifications/Skills
- Master's degree in library science or a related field; OR
- Bachelor's degree with specialized certification in the library or related field and more than one year of experience; AND
- Strong interpersonal skills.
- A current Montana driver's license or must be obtained within thirty (30) days of employment.
- Requires a broad knowledge of all services.
Preferred Qualifications/Skills
- Experience with city government and knowledge of department or function operations.
Equal Opportunity Employer.