About Cords Club
Cords Club is a one-stop shop for trendy, meaningful jewelry that's safe, stylish, and designed to be worn every day. We create pieces that not only look good, but feel good, too. All of our jewelry is made from hypoallergenic, skin-safe materials and crafted with comfort in mind.
At Cords Club, our jewelry designs are built to inspire confidence and self-expression. With a growing customer/fan base, strong online presence, and rapidly expanding product line, Cords Club is on a mission to become a go-to destination for modern, conscious jewelry lovers.
As we scale, we're looking for someone who treats our customers like friends, not inboxes. We want our email and SMS to feel like a real two-way conversation—comfortable, personal, and full of personality.
About the Role
We’re looking for an Email Marketing Manager to own and evolve our email marketing channel, balancing strategy, creativity, and analytics to drive growth. The ideal candidate is curious, test-driven, and comfortable working with segmentation and dynamic content, with hands-on experience in Klaviyo. You also have a sharp eye for design, a strong grasp of copy, and you're comfortable giving direct feedback to keep work aligned with the brand. Experience in DTC ecommerce email marketing is required.
Location: Local Candidates Preferred (near Springville Utah), accepting remote candidates
Reports to: Director of Marketing Communications
Responsibilities - Own end-to-end email and SMS marketing, including campaign planning, flows, segmentation, and optimization
- Write & design compelling, on-brand emails that drive engagement and conversion
- Review agency-created email content and provide clear feedback to ensure alignment with brand voice, messaging, and goals
- Own A/B testing within email and use performance insights to optimize content, design, and segmentation
- Build personalized messaging through advanced segmentation and dynamic content
- Collaborate with marketing and creative teams to align email with broader campaign launches and promotions
- Analyze performance metrics (open rate, CTR, conversion, revenue, deliverability, etc.) and turn insights into action
- Stay up to date on email marketing best practices and industry trends to drive continuous improvement
- Contribute to retention strategy, supporting ongoing development of our loyalty program and subscription offering
What We’re Looking For- Must have experience with DTC e-commerce brands
- Proven experience with Klaviyo is a must
- Strong eye for design with hands-on email design experience
- Strong knowledge of segmentation and personalization techniques and dynamic content
- Comfortable working with analytics and reporting to guide decisions
- Strong grasp of copywriting, transferable across email, SMS, and other channels
- Highly organized, detail-oriented, and able to manage multiple campaigns at once
- Comfortable giving feedback to align copy and design with the brand
Compensation & Benefits- 401k: Eligible to participate with a 3% employer match, subject to plan terms
- Paid Time Off: 25 days per year, prorated to start date
- Paid Holidays: 10 company holidays per year
- Health Benefits: Medical
