Melaleuca is a feel-good lifestyle brand that is committed to changing lives through innovative consumer products that help people live more vibrant, healthier and happier lives. We are a member’s only shopping club that allows our global members the opportunity to shop factory direct via ecommerce and catalog shopping[LR1] . This innovate approach has helped us celebrate 35 record setting years! Our annual revenues have consistently exceeded $2 billion as we support over 2MM members globally. We are positioned to grow even more rapidly in upcoming years and to help keep up with that growth we are looking to hire a Digital Communications Specialist II to Join our team!
As a Digital Communications Specialist II, you will be responsible for creating and sending SMS and Email communications to Melaleuca’s Customers via Salesforce Marketing Cloud. In this role you will work closely with Brand Marketing and Sales to create and manage high impact communication campaigns.
Who you are
You’re someone who wants to work both strategically and tactically in creating world-class communications. You want to influence the development of others. You’re looking for a company where you have the opportunity to pursue your interests across functions. Where a job title is not considered the final definition of who you are, but the starting point. To be considered for this role you will have a proven track record of effectively managing email and SMS content optimization. You are a digital marketing savant! You are driven for success and want to help others be successful!
What You’ll Do:
- Create and Manage SMS content using Salesforce Mobile Studio
- Work with Marketing, Business Development and Sales departments to gather appropriate information for the creation and launch of SMS messages
- Create emails within Salesforce Email Studio
- Launch SMS messages and email promotions from Salesforce Marketing Cloud Platform
- Accurately implement translations and localizations for all supported languages
What’s in it for you?
- High visibility impact-- your work will be seen and felt by hundreds of thousands or millions of members. You will be the catalyst in helping these people achieve their goals and as you do so your work will be seen by our global executive leadership team as well.
- Diverse challenges = professional growth-- in addition to becoming an expert in Salesforce Mobile Cloud you will have the opportunity to work with key VP’s and C-Level Executives
- Great culture– Melaleuca’s Digital team is fun, creative and passionate about helping our customers reach their goals. Collaboration is key, and ideas can come from anyone and anywhere. You'll become a part of a fast-paced team dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats employees with respect.
What We’re Looking For in You
- You are a problem solver!
- You are driven for success and want to help others achieve their goals!
- You have an appetite for learning! You’re keen on turning training and feedback into action and continuous self-improvement- you don’t take rejection personally.
- You are committed to a high standard of integrity and being a team player is important to you.
- You’re an excellent listener, assertive, persistent, and persuasive - show us your grit!
- You are genuinely curious about people, businesses, and possess the innate ability to inspire passion in others- you can’t wait to show everyone the value of Melaleuca.
To be a good fit for this opportunity you will have:
- 3+ years in digital marketing or ecommerce communications
- Experience with enterprise level digital communication software (Salesforce Marketing Cloud or similar)
- Proven ability to organize multiple disparate tasks for completion on deadline
- Understand and articulate the fundamentals of SMS and email content optimization
- Ability to protect confidential information
- Strong customer communication skills
- Ability to create and alter graphic and or messages within the Adobe Creative Suite, HTML, Dreamweaver and MS Office
- Ability to work independently and professionally
- Bachelor’s Degree is preferred
The next step is yours. To apply today, click on the "Apply" button below.