Position Summary
The Digital Production Coordinator (Web/Email) is a highly organized, detail-oriented professional responsible for coordinating the production and delivery of website updates and email campaigns for SGU and RVU across many projects at once.
Reporting to the Associate Director of Martech, the Digital Production Coordinator works with team members and partners across the brand, creative, and internal marketing teams, as well as outside agencies, to make sure every project has what it needs before work starts, hits its milestones, and is delivered on schedule. A key focus is coordinating with cross-functional teams to manage timelines, materials, and approvals to prevent delays and keep production moving.
Day to day, you will help coordinate weekly email campaigns and website updates, including content and SEO changes and bug fixes. You will join daily standup meetings with designers, developers, and outside agencies, and you will be responsible for making sure milestones and deadlines are met and stay on track.
The ideal candidate thrives in a fast-paced, deadline-driven environment, excels at managing competing priorities, and takes ownership of ensuring that nothing falls through the cracks.
Role Accountabilities & Success Measures
This role is accountable for reliable digital production delivery, including:
- On-time delivery: Making sure project milestones and deadlines are met and stay on track in a fast-paced production environment, through proactive tracking and follow-through.
- Production readiness: Making sure designers and developers have complete requirements, approved content, and creative assets before work begins.
- Clear status and approvals: Giving accurate project updates, spotting risks early, and making sure every review and approval is finished and recorded.
Responsibilities
Production Coordination
- Coordinate the intake, scheduling, and delivery of website updates, landing pages, email campaigns, and other digital marketing requests.
- Set clear milestones and deadlines for each project, and keep production calendars and task assignments up to date across many projects at once.
- Check progress every day to confirm milestones are being hit, and step in quickly when work slips so deadlines are met in a fast-paced environment.
- Work with brand, creative, and internal teams, as well as outside agencies, to keep requests moving and handoffs on time.
- Handle urgent requests and changing priorities, and raise risks or scheduling conflicts early to protect delivery dates.
Project Readiness & Reviews
- Make sure all content, creative assets, specifications, and approvals are collected and organized before production begins, and follow up with teams and outside partners until missing materials arrive and questions are answered.
- Coordinate internal and external quality reviews and approvals: send review requests with clear instructions and due dates, follow up until reviewers respond, combine feedback into one clear list of changes, and record final approvals.
Process Improvement & Reporting
- Maintain accurate project tracking and documentation in the team's project management tools.
- Create and maintain simple intake forms, checklists, and handoff steps, and recommend improvements that reduce delays.
- Give regular updates on project progress, team workload, upcoming deadlines, and open action items.
Required Qualifications
- 1+ year of experience in digital production coordination, marketing operations, project coordination, creative traffic management, or a related field. Internships count.
- Demonstrated ability to manage multiple projects, competing priorities, and tight deadlines in a fast-paced environment.
- Strong organizational, time-management, and problem-solving skills with exceptional attention to detail.
- Experience coordinating work across marketing, creative, content, and technical teams.
- Familiarity with project management tools such as Jira, Asana, Monday.com, ClickUp, etc.
- Strong written and verbal communication skills, with the confidence to follow up, drive accountability, and escalate issues appropriately.
- A proactive, solutions-oriented mindset with a strong sense of ownership, urgency, and commitment to on-time delivery.
- Ability to work independently, anticipate project needs, and maintain momentum without constant oversight.
Preferred Qualifications
- Experience supporting high-volume website production, email marketing campaigns, or digital marketing operations.
- Familiarity with website and email production tools including content management systems and email marketing platforms.
- Experience coordinating developers, designers, external agencies, and internal business teams.
- Experience improving project intake, task management, and production workflows to increase operational efficiency.
Education
- Bachelor's degree in Marketing, Communications, Business Administration, Digital Media, or a related field preferred.
- Equivalent professional experience in digital production, marketing operations, or project coordination will also be considered.
The anticipated salary range for this position is $65,000–$72,000 per year. The final salary offered may vary and will be determined based on factors such as job-related knowledge, skills, experience, location, and education of the successful candidate. This information is provided per local law.
