Marketing Associate

New Jersey Association of Community Providers • Full-time • Greater Philadelphia, US • 23h ago

Who We Are---

The New Jersey Association of Community Providers (NJACP) is an Association with more than eighty member agencies that provide home and community-based services and supports to individuals with intellectual, developmental and other disabilities. Please see the NJACP website to learn more about our organization: www.njacp.org.

NJACP is seeking a creative, organized, and enthusiastic Marketing Associate (F/T) to join our team.

The Position Description---

This newly created position is ideal for an early-career professional interested in communications, marketing, social media, and nonprofit or association work.

Reporting to the Manager, Communications & Strategy, the Marketing Associate will be responsible for implementing NJACP's day-to-day marketing and communications activities, including social media management, website updates, email marketing, member outreach, and promotional support for meetings, conferences, and events.

The Associate will play an important role in keeping NJACP's members informed, engaged, and connected while helping promote the Association's advocacy efforts, programs, and activities.

This is a hands-on position offering exposure to many aspects of association management, communications, advocacy, and event marketing.

The ideal candidate is creative, detail-oriented, comfortable with technology, and excited to learn and contribute in a small, collaborative office environment.

The Essential Responsibilities of the Role ---

Social Media & Digital Content

Manage NJACP's day-to-day social media activities, including creating, scheduling, & publishing content across platforms.
Develop engaging posts, graphics, short videos, and other digital content consistent with NJACP's messaging and brand.
Maintain a social media content calendar.
Monitor social media engagement, comments, and messages, referring questions or issues to appropriate staff as needed.
Highlight member achievements, advocacy initiatives, events, and organizational news.
Track social media performance and prepare basic reports on engagement, reach, and audience growth.
Identify emerging social media trends, tools, and opportunities to improve NJACP's digital presence.

Website Management

Maintain and regularly update NJACP's website to ensure information is current, accurate, and accessible.
Post news, legislative updates, event information, member resources, and other content.
Assist with organizing and improving website content and navigation.
Coordinate routine website updates and troubleshoot basic issues with external website support as needed.
Monitor website activity and assist with reporting on usage and engagement.

Email Marketing & Member Communications

Prepare, format, and distribute member emails, newsletters, announcements, event invitations, and other communications.
Maintain email distribution lists and assist with contact database updates.
Support development of digital communications that promote NJACP programs, services, and advocacy activities.
Assist with proofreading, formatting, and quality control of communications materials.
Help maintain NJACP's master communications and promotional calendar.
Track email engagement and assist with reporting and follow-up.
Ensure communications are distributed accurately and on schedule.

Member Outreach & Engagement

Support membership recruitment, retention, and engagement campaigns in coordination with the Manager and Director of Finance & Operations.
Assist with outreach to prospective members, new members, and existing members regarding Association activities and opportunities.
Help develop membership marketing materials, welcome communications, and promotional resources.
Coordinate member spotlights, testimonials, success stories, and recognition posts.
Encourage participation in constituency groups, meetings, educational programs, and other NJACP initiatives.
Assist with maintaining accurate member contact information and tracking outreach activities.
Provide timely and professional responses to routine member inquiries, referring questions to appropriate staff when needed.

Event Marketing & Support

Work closely with NJACP's Events & Membership Engagement Staff to support the promotion and execution of conferences, trainings, webinars, membership meetings, and special events.
Create event invitations, promotional emails, social media posts, flyers, and other marketing materials.
Assist with event registration communications, reminders, attendee information, & post-event follow-up.
Help prepare event materials, signage, name badges, presentations, and other collateral.
Provide on-site support for NJACP events, including registration, attendee assistance, photography, and general event coordination as needed.
Support sponsor and strategic partner recognition through website, email, social media, and event materials.
Assist with collecting event feedback and preparing post-event communications.

Marketing Materials & Creative Support

Design and produce graphics, flyers, digital advertisements, presentations, and other marketing materials using Canva or similar tools.
Assist with creating and editing short videos, photographs, and other multimedia content.
Maintain organized digital files, templates, photographs, and other marketing assets.
Ensure materials follow NJACP's branding and style guidelines.
Support promotional campaigns for new programs, initiatives, sponsorship opportunities, and member services.

Administrative & Team Support

Maintain accurate records of communications activities, campaign schedules, and marketing projects.
Track assignments and deadlines to ensure timely completion.
Coordinate with staff to gather information, photographs, event details, and other content.
Assist with special projects and organizational initiatives as assigned.
Participate in staff meetings, planning discussions, and professional development opportunities.
Provide general support to the NJACP team as needed in a small, collaborative office environment.

The Candidate We are Seeking---

We are looking for someone who:

Enjoys social media and creating content that gets attention.
Is creative, resourceful, and comfortable learning new technology.
Has strong attention to detail and takes pride in producing accurate, professional work.
Is organized, dependable, and follows through on assignments.
Enjoys working with others and contributing ideas.
Is comfortable managing multiple projects and shifting priorities.
Is willing to jump in and help wherever needed.
Wants to learn, grow, and develop a career in communications, marketing, or association management.
Believes in NJACP's mission and wants to make a positive impact.

Desired Competencies

Required

Bachelor's degree in Marketing, Communications, Public Relations, Journalism, English, or a related field preferred.
A combination of education and experience equivalent to meet the above criteria is acceptable, if other qualifications and competencies are met.
Strong writing, proofreading, and verbal communication skills.
Familiarity with major social media platforms and digital content creation.
Experience with Canva or similar graphic design tools.
Experience using AI tools effectively and responsibly to enhance productivity, streamline workflows, and support content creation while ensuring accuracy, confidentiality, and appropriate human oversight.
Strong computer skills and willingness to learn new software and technology.
Excellent organizational skills, attention to detail, and ability to manage multiple assignments.
Ability to work collaboratively, take direction, and meet deadlines.
Positive attitude, creativity, initiative, and willingness to learn.

Preferred

Internship or work experience in marketing, communications, social media, event planning, or nonprofit organizations.
Familiarity with WordPress or other website content management systems.
Experience with Constant Contact, Mailchimp, or similar email marketing platforms.
Basic photography, video editing, or graphic design skills.
Experience supporting events, membership organizations, or community outreach activities.
Interest in nonprofit work, advocacy, public policy, or disability services.

What the Successful Candidate can Expect---

Travel/Schedule

All NJACP staff members work the same hybrid schedule: in-office Monday-Thursday; offsite on Friday. Events or other business of the association could require full in-office hours. This schedule could change, subject to organizational needs.
Core office hours are 9 a.m. – 5 p.m. It may be necessary to work outside of these hours to meet deadlines or objectives set for this position.
Occasional evening or weekend responsibilities for events and special programs.
Some day and overnight travel may be required.

Benefits:

NJACP offers a generous Medical, Dental and other Ancillary Benefits program.
Simple IRA retirement plan with employer match. Eligibility after one year of employment.
Vacation, Sick and Personal time
Nine Holidays plus four additional predetermined designated floating holidays.

Opportunity for Growth

This is an excellent opportunity for an early-career professional to gain hands-on experience in communications, digital marketing, public relations, event planning, member engagement, and nonprofit association management.

Working closely with the Manager, Communications & Strategy and NJACP's leadership team, the Marketing Associate will have opportunities to develop new skills, contribute ideas, take ownership of projects, and grow professionally as the Association expands its programs and initiatives.

To Be Considered for this Opportunity---

Along with a resume, interested candidates MUST forward:

1. Cover letter with specific minimum salary requirements

2. Answers to the following questions: