Heart of Maine United Way (HoMEUW) is seeking a dynamic, relationship-driven Manager of Community Impact to help strengthen our region through innovative programs, purposeful volunteer engagement, and collaborative community partnerships. If you thrive in a fast-paced environment, love building systems that make programs stronger, and enjoy working with volunteers and nonprofit leaders, this is an exciting opportunity to make a real difference across six Maine counties.

As a key member of our Community Impact team, you will lead several of HoMEUW’s signature initiatives—Bundle, Neighbors United, and the new Volunteer Center at The COMMUNITY: Maine’s Nonprofit Hub. This role blends strategic program leadership with hands-on community work, including developing efficient systems, cultivating strong relationships, coordinating meaningful volunteer opportunities, and ensuring impactful distribution and data tracking.

Overview

The Manager of Community Impact plays a key role in advancing Heart of Maine United Way’s (HoMEUW) mission by overseeing key community programs, strengthening volunteer engagement, ensuring impactful data collection, and supporting the development of The COMMUNITY: Maine’s Nonprofit Hub. This position manages high-impact initiatives including Bundle, Neighbors United, and the newly created Volunteer Center, while building strong relationships with nonprofit partners, volunteers, community organizations, and corporate groups.

The Manager of Community Impact exercises independent judgment and decision-making in planning, prioritizing, and administering community impact programs and volunteer engagement strategies. This role requires a strategic thinker who is comfortable managing complex projects, developing efficient systems, and executing hands-on work like transportation and distribution. The successful candidate will be proactive, highly organized, relationship-driven, and comfortable balancing direct program operations with broader capacity building efforts.

Primary Responsibilities

Bundle Program Management

Lead all aspects of Bundle operations, including volunteer coordination, inventory management, and partner relationships.
Develop and maintain efficient systems for inventory tracking, ordering, and distribution across four rural counties.
Coordinate and ensure transport of Bundle boxes across four rural counties, including completing deliveries when necessary. Ensuring timely and reliable delivery to partner sites.
Oversee data collection, reporting, and evaluation of Bundle outcomes; prepare summaries for internal and external stakeholders.

Volunteer Center Leadership

Partner with the Director of Community Impact to launch and grow the Volunteer Center at The COMMUNITY: Maine’s Nonprofit Hub.
Create and implement systems that connect individual, skilled, and corporate volunteers with high-quality nonprofit opportunities.
Build strong relationships with nonprofit partners to understand volunteer needs and capacity.
Develop communication and outreach strategies to promote volunteerism across the region.
Support businesses in utilizing Volunteer Time Off (VTO), including designing group volunteer days and team-building service activities.

Neighbors United Program Oversight

Manage all aspects of Neighbors United drives (school supplies, baby products, and food), including collection logistics, volunteer coordination, and distribution.
Maintain accurate inventory records, ensure alignment of supplies with community needs, and strengthen partnerships with organizations across our region.
Collect and organize accurate, impact-focused data to share with the community.

Hub Operations & Community Engagement

Support daily operations of The COMMUNITY: Maine’s Nonprofit Hub, including space readiness, event support, and visitor engagement.
Assist in coordinating educational opportunities, volunteer projects, and community events held at the hub.
Assist in tracking Hub utilization data (meeting rooms, drop-in usage, events, volunteer activities) and prepare regular reports.
Support Hub marketing, including social media, event promotion, and a bimonthly newsletter.

Organizational Responsibilities

Build and maintain relationships with community partners, volunteers, and corporate stakeholders to advance HoMEUW initiatives.
Represent HoMEUW at community meetings, presentations, and outreach events.
Participate in the annual fundraising campaign, including management of accounts and workplace presentations.
Provide support for additional projects, events, and initiatives as assigned.

Qualifications

Bachelor’s degree in human services, public health, communications, business, nonprofit management, or related field preferred.
2–4 years of experience in program management, volunteer coordination, community engagement, or similar fields.
Demonstrated ability to build strong relationships with volunteers, nonprofit partners, businesses, and diverse community members.
Exceptional organizational and time-management skills, with experience managing multiple projects and meeting deadlines.
Strong analytical and data-tracking capabilities, including comfort with spreadsheets, databases, and evaluation tools.
Excellent verbal and written communication skills.
Proficiency with Microsoft Office Suite, Google Workspace, and Canva; willingness to use new software systems.
Valid driver’s license and reliable transportation.
Ability to lift and transport up to 50 pounds.
Commitment to HoMEUW’s mission, values, and vision.

Personal Attributes

HoMEUW seeks individuals who demonstrate empathy, collaboration, and integrity. The ideal candidate:

Enjoys leading programs that strengthen community well-being.
Is a natural relationship-builder and effective communicator.
Is proactive, resourceful, and able to manage day-to-day work independently.
Thrives in a dynamic, fast-paced environment and embraces innovation.

About Heart of Maine United Way

Heart of Maine United Way mobilizes communities to create lasting and meaningful change across Hancock, Penobscot, Piscataquis, Somerset, Washington, and Waldo counties. Through collaborative partnerships, data-driven strategies, and a commitment to innovation, HoMEUW supports families, strengthens nonprofits, and builds thriving communities.

How to Apply

Send your resume and cover letter to hr@homeunitedway.org, or apply via LinkedIn or Indeed. Applications will be reviewed on a rolling basis.

Heart of Maine United Way is an equal opportunity employer and is committed to creating an inclusive environment for all employees and applicants.

Heart of Maine United Way jobs

Manager of Community Impact