The Director of People & Culture serves as a strategic & hands-on leader

responsible for shaping, implementing, & sustaining human resources

policies, programs, & practices that support The Westmoor Club\'s

mission, culture, & seasonal workforce. This role oversees all aspects

of employee relations, staffing & recruitment, organizational

development, training, performance management, payroll, benefits

administration, compliance, & on-campus employee housing. The Director

of People & Culture partners closely with department heads to foster an

employee-centered culture emphasizing engagement, accountability,

Teamwork, & High Performance. Primary Responsibilities People & Culture

/ Human Resources Champion & cultivate an employee-oriented culture that

emphasizes quality service, continuous improvement, teamwork,

recognition, & accountability. Implement & maintain HR policies,

programs, & practices in compliance with federal & state employment laws

& regulations. Establish, maintain, & continuously improve the employee

orientation & onboarding program in partnership with the General

Manager. Design & deliver annual manager training focused on Club

culture, employee engagement, recognition, coaching, performance

management, & accountability. Lead recruitment & retention efforts for

all departments, including sourcing, screening, & conducting initial

interviews. Serve as a trusted resource for employee relations,

providing guidance, support, & conflict resolution related to workplace

concerns, performance issues, & policy interpretation. Maintain

personnel files & ensure all HR documentation is accurate, complete, &

compliant. Maintain & update the Employee Handbook in accordance with

legal changes & internal policy updates. Provide clear, timely, &

consistent company-wide communications related to employee matters & HR

initiatives, including publishing an employee newsletter. Ensure all job

descriptions are accurate, current, & compliant with Club standards &

Legal Requirements. Payroll, Benefits, & Compliance Process Weekly

payroll & ensure accuracy, timeliness, & compliance with wage & hour

laws. Manage onboarding & offboarding processes, including: Completion &

tracking of all required paperwork (I-9s, background checks, OSHA

training, etc.) Setup & termination of employees in payroll & HR systems

Maintenance of employee arrival/departure calendars & master employee

lists Administer compensation programs & employee benefit plans,

including eligibility, enrollment, & coordination with benefit brokers &

vendors. Maintain employee benefit records, including additions,

changes, & terminations. Ensure ACA compliance in coordination with the

payroll provider. Maintain OSHA logs, file required year-end reports, &

coordinate with Workers? Compensation carriers as needed. Process

unemployment claims accurately & in a timely manner. File requests for

Seasonal Overtime Exemption with the Commonwealth of Massachusetts.

Partner with the Club\'s immigration/employer agent to facilitate H-2B &

J-1 visa filings with the U.S. Department of Labor & related agencies.

Employee Housing Manage on-campus employee housing assignments,

arrivals, & departures. Employee Engagement & Culture Support & promote

the Club\'s mission & culture, ensuring professional & respectful

behavior at all times. Maintain required & engaging postings in employee

dining & common areas. Qualifications Minimum of 5 years of progressive

human resources management experience. Demonstrated experience with

Compensation Planning, Benefits Administration, & Vendor Management.

Strong working knowledge of employment law, including EEOC, FMLA, ADA, &

wage & hour regulations. Experience with seasonal workforces strongly

Preferred. H-2B &/or J-1 Visa Experience Preferred. Familiarity With

onboarding & compliance requirements, including I-9 documentation.

Payroll experience preferred. Bachelor\'s degree required.

The Westmoor Club jobs

Director of People & Culture