Are you a self-starter who thrives in dynamic environments, enjoys wearing multiple hats, and loves finding ways to improve processes and workflows? We are looking for a detail-oriented and highly efficient Operations Associate to join our team. This role is perfect for someone who can pivot seamlessly between tasks, takes ownership of their work, and is constantly thinking of how to make the organization run more smoothly and effectively.

Responsibilities

Coordination and Project Management

Manage podcast interview scheduling and event logistics.
Serve as the main contact for partners of key events, including relationship building with clients and managing event logistics.
Oversee and maintain project management tools like Google Drive, Asana, Canva, and YAMM.
Organize team resources and processes to ensure clarity and efficiency.

Logistics and Implementation

Coordinate app banner logistics and oversee job and event board maintenance.
Plan and execute YAMM campaigns for events, marketing efforts, and prospecting.
Track, organize, and update various data sheets, including polling data, user data, newsletter subscriber data, and more.

Website and Email Management

Manage and update the website, including events, RSVP forms, pop-ups, and other standard updates.
Handle newsletter subscriber imports and upload/admin panel event updates.

Customer Service and Correspondence

Deliver exceptional customer service, managing email correspondence with accuracy and consistency.
Take detailed notes during meetings and ensure clear action items are documented and implemented.

Research and Optimization

Leverage tools like ChatGPT for research and process optimization.
Continuously seek ways to improve workflows, enhance productivity, and streamline operations.

Qualities:

A self-starter who takes initiative and works independently to drive results.
Thrives on efficiency and consistently produces quality work.
Possesses exceptional attention to detail and organizational skills.
Comfortable wearing multiple hats and pivoting seamlessly between tasks and priorities.
A problem solver with a passion for improving workflows and driving innovation.
Excellent communication skills with the ability to build strong relationships and foster collaboration.

Qualifications:

Experience with tools like Google Drive, Asana, Canva, and Squarespace.
Strong project management skills, with the ability to juggle multiple tasks and deadlines.
Comfortable working in a fast-paced environment where priorities can shift.
Event planning or coordination experience is a plus.
Tech-savvy, with the ability to use AI tools and other digital platforms to improve productivity.
Familiarity with data tracking, analysis, and organization.

Capitol CNCT

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Operations Associate