About Faith Forward

Faith Forward (faithforwardusa.org) is an impact organization that equips people to live and lead like Jesus in the workplace. A Christian workforce ministry, Faith Forward unites workers of all Christian denominations to learn, be supported, and grow: personally, professionally, and spiritually, to transformation only available through the Holy Spirit.

We are seeking a proactive, creative, and organized Operations & Marketing Coordinator to join our small and passionate team. This person will play a key role in supporting our mission through communications, technology, and organizational excellence. As the executional backbone of Faith Forward, this role complements our Executive Director, Mark Wallace, whose strengths lie in relational leadership and vision. This is a unique opportunity for someone who thrives behind the scenes and believes that operational excellence is a powerful act of Kingdom stewardship.

Position Overview

The Operations & Marketing Coordinator will be responsible for three key areas:

Marketing & Communication
Operations & Digital Platforms Management
Executive Assistance

This position requires a strong communicator and multi-tasker who is comfortable wearing multiple hats in a collaborative, mission-driven environment.

Key Responsibilities

1. Marketing & Communication

Manage and grow Faith Forward’s presence across social media platforms (Instagram, Facebook, and LinkedIn)
Maintain and update website content (WebFlow)
Design branded materials, graphics, and event promotion using Canva
Create and schedule email campaigns using Mailchimp
Support content creation for blogs, newsletters, and event promotions
Ensure consistent messaging and visual identity across all platforms

2. Operations & Digital Platforms Management

Coordinate logistics and registration for events using TicketSpice and Whova
Set up and manage virtual events on Zoom and related platforms
Organize files and collaboration tools using Google Docs and Microsoft Suite
Monitor and maintain community platforms like Mighty Networks
Track engagement metrics and help identify areas for process improvement
Provide tech support during live digital events as needed

3. Executive Assistance

Provide administrative support to the Executive Director, including scheduling, email follow-up, and document preparation
Build infrastructure: events, communications, systems, CRM, member support
Take meeting notes, organize agendas, and support project timelines
Assist with donor communications and acknowledgment processes
Help prepare presentations, reports, and internal communications

Qualifications

2+ years of experience in marketing, communications, administration, or related fields
Familiarity with digital tools: Social Media Platforms, Canva, Mailchimp, TicketSpice, Whova, Zoom, Google Workspace, Microsoft Office, and Mighty Networks
Excellent written and verbal communication skills
Graphic design and basic video editing skills
Highly organized with strong attention to detail
Self-starter with the ability to manage multiple projects and deadlines
Alignment with Faith Forward’s mission and values

Work Environment & Compensation

Location: West Fargo, ND-based
Compensation: Depends on Experience

To Apply

Please submit a resume, cover letter, and a sample of your creative work (e.g., social media post, flyer, newsletter, or other relevant portfolio pieces) to mark@faithforwardusa.org.

Faith Forward

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Operations & Marketing Coordinator