One of Our Fortune 10 Tech Company is hiring for Program Manager - Employee Experience

Typical Day in the Role

Purpose of the Team: The purpose of this team is to execute high-visibility, high-impact internal programs for client's AI division, including intern engagement, new hire onboarding, specialized AI Academy initiatives, SharePoint and marketing, event logistics, and data analysis/metrics.
Key projects: his role will contribute to planning and implementing large-scale employee experience programs, managing operational processes, and supporting event execution and reporting for a globally dispersed workforce of ~8,000 employees.

Top 3 Skills:

1) Building/managing programs at scale: YOE: 5-7 years

2) Power BI & Advanced Excel (Data Analysis & Visualization) YOE: 5-7years

3) SharePoint Site Design & Content Management: YOE: 5-7 years

Best vs. Average: The ideal resume would contain experience running and implementing large-scale programs, strong operational and event management skills, ability to work independently and anticipate needs, plus tech/startup experience.

Summary:

The main function of a non-IT program manager is to plan, direct, or coordinate activities in such fields as engineering, research and development, financial systems and product roll-out, etc or any other non-IT based project.

Job Responsibilities:

Coordinate projects, make detailed plans to accomplish goals and direct the integration of technical activities.
Present and explain proposals, reports and findings to clients.
Recruit employees, assign, direct, and evaluate their work, and oversee the development and maintenance of staff competence.
Analyze technology, resource needs and market demand, to plan and assess the feasibility of projects.
Confer with management, production and marketing staff to discuss project specifications and procedures.
Review and recommend or approve contracts and cost estimates.

Skills:

Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.
Ability to work independently and manage one’s time.
Knowledge of production processes, quality control, costs and other techniques for maximizing the effective manufacture and distribution of goods.
Knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.
Knowledge of computer software, such as MS Word, MS PowerPoint, MS Project, Visio etc.

Education/Experience:

Bachelor's degree in business administration or a related field.
PMI or PMP certification preferred.
5-7 years’ experience required.

Explain a typical day in the role.:

Core Daily Processes – Program Manager, Employee Experience
Planning & Prioritization: Prioritize tasks across multiple programs (e.g., onboarding, intern events, AI Academy) based on urgency, dependencies, and stakeholder needs.
New Hire Welcome emails: Send and track new hire welcome emails to meet week one deliverables, ensuring timely communication and a smooth onboarding experience.
Program Coordination: Manage logistics and execution for multiple concurrent programs (e.g., onboarding, intern engagement,), ensuring timelines, invites, and stakeholder alignment are on track.
Cross-Functional Collaboration: Partner with squad members, HR, Comms, Biz Ops teams to align on deliverables, resolve blockers, and adapt to shifting priorities in a fast-paced environment.
Digital Content & Asset Management: Maintain and refresh SharePoint sites, digital documentation, and internal marketing collateral to ensure resources are current, accessible, and engaging.
Data-Driven Decision Making: Use Power BI and Excel to monitor participation, sentiment, and engagement metrics. Surface insights to inform program strategy and continuous improvement.
Communications & Content: Monitor program inboxes and Teams channels and respond / troubleshoot queries, feedback, or last-minute changes. Draft internal marketing collateral (e.g., newsletter blurbs, Teams posts) to drive awareness and engagement. Prepare communications for upcoming events, including run-of-show docs and speaker briefs. Draft and deliver concise, high-impact reports and dashboards that translate program progress into clear narratives for leadership.
Process Optimization: Identify opportunities to streamline workflows, scale programs, and integrate AI-native solutions that improve speed, clarity, and impact.

Preferred Qualifications

Learning & Development (L&D): Background or experience supporting L&D programs, curriculum development, or internal training initiatives (such as a corporate university or academy model).
Cross-functional Leadership: Experience driving cross-functional initiatives to impactful outcomes with clarity & adaptability in ambiguous or fast-evolving contexts.
AI-first thinking: Proactively seek ways to improve workflows with AI or redesign workflows to be AI-native, and leverage AI tools to improve execution. AI agent building experience a plus.\

Education/Experience

PMI/PMP Certified a plus.
Bachelor’s degree in a related field.
5-7 years' experience working in a start-up or corporate environment and executive office.

IFG - International Financial Group

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Program Manager - Employee Experience