Job Title: Correspondence Tech Lead

Location: Columbus, GA

Work Arrangement: Hybrid

Employment Type: Contract

Duration: 12+ Months

Domain: Technology | Financial

Pay Rate: $73/hr on W2 & $80/hr on c2c

Application Deadline: September 30th

SKILLS REQUIRED

Primary (Must-Have):

• OpenText Exstream

• Quadient Inspire

• CCM (Customer Communications Management) solutions

Secondary (Good to Have):

• Experience with regulatory/customer correspondence

• Change management processes

POSITION OVERVIEW

Seeking a Correspondence Tech Lead with strong CCM expertise to lead the design, development, and implementation of customer communication solutions. The role will focus heavily on OpenText Exstream, Quadient Inspire, document composition, business rules, data mapping, and technical leadership. The lead will also serve as the primary onsite technical contact and coordinate with offshore teams.

ROLES & RESPONSIBILITIES

Lead OpenText Exstream correspondence solution design and development.
Act as the primary onsite technical contact for stakeholders, architects, and project teams.
Translate business requirements into scalable technical and document composition solutions.
Provide technical guidance to offshore developers and support teams.
Review designs, templates, code, scripts, and deployment packages..

BENEFITS

Medical | Dental | Vision | 401(k)

EEOC Compliance:

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment.

DISCLAIMER

AI Usage Policy: Pacer Group uses AI to assist in screening applications. Final hiring decisions are made by human recruiters based on qualifications and experience.

Pacer Group

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Correspondence Tech Lead