Brief Description

Not just work. Meaningful work.

People are at the heart of everything we do. Our mission is to cultivate meaningful work for people with disabilities. We encourage those with a disability, a Preferred Worker Card, or other barriers to employment to apply. If you need help applying, please call 503-408-3035.

We know that experience is gathered in many ways. These guidelines represent some, but not all the ways you might have acquired the skills required for this role. If you have a demonstrated ability to fulfill the job duties but got there in a different way, please apply.

At least three years of experience with office terminology and practices.
Experience with document imaging and Image Trust scanning software is a plus.
Microsoft Office 365 knowledge and attention to detail is required.
Ability to multi-task and maintain a clean, organized workspace.
Clean background check required. CJIS clearance required.
Ability to pass a criminal background check and/or fingerprinting as appropriate at any time during employment.
Excellent verbal and written communication skills.
Ability to work with a wide variety of people.
Quality customer service with good interpersonal skills.
Ability to maintain confidentiality.
Ability to work independently.

Scanning/Preparing/Storage

Prepare sensitive documents for scanning.
Reconstruct files in an organized and precise manner.
Scan documents using Kodak scanners into a secure file system.
Review imaged documents, verifying the image quality meets the requirements outlined in that contract and correct image quality as required.
Understand image quality and identify issues throughout the process for correction.
Maintain storage of documents for various customers.
Perform all contracted tasks in a timely manner.

Confidentiality

Process potentially graphic and confidential documents.

Communication

Communicate efficiently with Supervisor and coworkers regarding job tasks.

Maintain appropriate conversations surrounding contracted work and uphold the highest standard of confidentiality per the contract requirements and/or Relay policy.

Problem Solving

Support work environment in multiples tasks and handle work related issues that arise.
Keeps Supervisor informed of all issues pertaining to customer jobs and workflow maintenance.

The Benefits

Full-time benefits, including medical, dental, 403(b) retirement plan, life insurance.
Relay pays 100% of an employee’s medical, dental, and vision premiums
Enjoy paid time off, paid sick days and paid holidays

Summary

Document Solutions

Relay’s Document Services team provides high-quality document imaging and document storage for customers like the Oregon Department of Human Services (ODHS) and Oregon State Police. The team digitizes more than 200,000 documents each month in our 28,000-square-foot Data Imaging Loft.

Learn more about what it’s like to work on our Document Services team!

More About Us

Relay Resources is a nonprofit organization based in Portland, OR, that employs more than 700 people, the majority of whom are people with disabilities. We cultivate meaningful work through services we provide to business and government customers, which include janitorial, landscaping, document services, and supply chain solutions. We also own and manage more than 900 units of affordable housing. We create value for our community by delivering quality services to our customers, good jobs to our employees, and affordable homes to our residents.

Equal Opportunity

Relay Resources is proud to be an Equal Opportunity Employer and we welcome everyone to our team/to apply. We are committed to a people-first, inclusive culture that benefits our employees, customers, and residents. Relay encourages a diversity of applicants of all backgrounds and identities including disability, race, color, religion, gender identity, national origin, political affiliation, sexual orientation, military service, marital status, parental status, age, and individuals with a Preferred Worker Card. Let us know if you need a reasonable accommodation during the application or interview process, or to perform the job you are applying for.

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