Company Description

The Transportation Advocacy Group - Houston Region (TAG) is a coalition of businesses, nonprofits, and government entities united to address the transportation infrastructure needs of the rapidly growing Houston region. With a population projected to increase from nearly 6 million to over 8.5 million by 2035, the region's current infrastructure is struggling to meet expanding demands. TAG works to advocate for sustainable and adequate funding solutions to support the transportation ecosystem. The organization is dedicated to fostering regional cooperation and ensuring mobility for all residents.

Position Overview

TAG seeks a full-time Event and Operations Manager to support the organization’s core administrative functions, marketing and communications, membership services, and oversee all event logistics. This role ensures TAG runs smoothly and is effectively positioned to engage members, stakeholders, and the broader public through strategic marketing and streamlined operations.

This position will report to the Executive Director and collaborate closely with TAG’s board, committees, and consultants.

Key Responsibilities

Office & Organizational Administration

Manage daily operations, shared calendars, workflows, and internal systems
Respond promptly and professionally to inquiries
Maintain organized digital files, templates, and branded assets
Track and document key organizational processes and financial transactions
Manage annual inventory of TAG’s digital and physical assets
Collaborate with staff to document and track agency-wide Key Performance Indicators (KPIs)
Support improvements to administrative and communication systems

Board & Committee Support

Schedule and coordinate board and committee meetings
Prepare agendas, materials, and meeting minutes
Maintain up-to-date governance documents (e.g., minutes, rosters)
Serve as a liaison between TAG leadership, board members, and committees

Marketing & Communications

Collaborate with TAG’s external marketing firm to develop and manage the organization’s communication calendar
Review and support social media content creation and community engagement efforts in partnership with the marketing firm
Ensure timely updates to TAG’s website by working with the marketing firm and internal staff

Membership Support

Maintain membership database and records (e.g., GrowthZone)
Support member engagement campaigns and communications
Support renewals, onboarding, and recognition of members
Ensure consistent branding and professionalism in all member touchpoints

Events Management

Plan, organize, and execute in-person, virtual, and hybrid TAG events including panel discussions, policy forums, networking receptions, and board gatherings
Manage and oversee all vendor contracts related to event execution.
Oversee logistics including venue coordination, vendor management, and materials preparation
Create timelines, budgets, task lists, and reusable templates (e.g., invites, agendas, checklists)
Manage registration for sponsors, board members, and elected officials
Support event promotion through TAG’s newsletter, email campaigns, and social media
Coordinate and support event volunteers; serve as point of contact for staff, vendors, and volunteers during events
Collect post-event feedback, create summary reports, and recommend future improvements

Qualifications

Required

Bachelor's degree or equivalent experience in marketing, nonprofit management, communications, or related field
Minimum 3 years of experience in operations, events, membership, or marketing in a nonprofit or membership-based organization
Excellent organizational skills and attention to detail
Strong written and verbal communication skills
Proficiency with CRM platforms (e.g., GrowthZone), Microsoft Office Suite, and Google Workspace
Ability to work independently, manage multiple deadlines, and collaborate with diverse stakeholders

Preferred

Experience leading membership or marketing campaigns
Familiarity with infrastructure advocacy, transportation policy, or government relations
Graphic design and email marketing skills (e.g., Canva, Mailchimp)
Experience tracking performance metrics and generating reports
Comfort working with external vendors and consultants

Transportation Advocacy Group - Houston Region

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Events and Operations Manager