Who We Are

Venture Lane is Boston’s premier B2B startup hub with a sales focused accelerator program & investment arm, 55+ resident startups in our downtown co-working space, and a vibrant virtual community of 2,000+ founders, investors, and mentors. We are an entrepreneur-led and curated community dedicated to early-stage technology startups. We make a substantial difference for founders and their companies by providing a community of like-minded individuals, beautiful cutting-edge space, deep connections to the Boston startup ecosystem, and carefully crafted educational & social programs.

The Role

As the Marketing and Operations Associate, your mission is to strengthen connections between members of the Venture Lane community as well as Venture Lane’s connection to the broader startup ecosystem. Whether this is through digital marketing & communications, in-person events, or one-to-one conversations and matchmaking, you are the driving force behind Venture Lane’s thriving community of Boston’s movers & shakers in B2B tech.

In this role, you can expect to utilize and further develop your skills pertaining to digital marketing & communications, event management, customer success, and facilities management. This is also a wonderful opportunity for early to career professionals with 1-2 years work experience to learn the ins and outs of the tech & venture industry or continue to build their knowledge and network in the industry (if this isn’t your first foray into startups).

Please note, this role requires in-person presence at the Venture Lane space 5 days per week. Venture Lane is highly accessible by public transit in Boston’s Government Center, and we have a high-energy community of startups that make our space a fun place to be each day :)

Responsibilities

Own marketing and communications relating to the accelerator and larger Venture Lane community including our monthly newsletter, slack, social media presence, and email campaigns.
Manage social networking events including monthly founder get togethers and bi-annual sit-down dinners with founders & investors.
Ensure that Venture Lane’s strategic partners are deeply engaged with our community of founders and investors.
Provide excellent customer service to the members of our co-working space as they have questions pertaining to space use and how to engage with the larger Venture Lane community.
Oversee space operations including access badge permissioning, mail & package room organization, refreshment stocking in the kitchen lounge, etc. We also consistently have an intern to assist with these duties.

Requirements

Ability to write clear & compelling marketing communications across various channels (social media, slack, newsletters, email campaigns).
Customer success and support pertaining to Venture Lane coworking members, portfolio founders, and Venture Lane’s strategic partners.
Event management, including pre-event promotion and planning plus day-of logistics.
People management - the Marketing and Operations Associate will work alongside the Managing Director to recruit and manage fall, spring, and summer interns.
Proficiency with common software applications like Google Drive, HubSpot, Canva, Slack, etc.
Knowledge of tech startups and venture capital is a plus but not required!

Venture Lane | Startup Hub

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Marketing and Operations Associate