Position Information
Classification Title Public Service Professional AD FLSA Exempt FTE 1.00 Minimum Qualifications
Requires at least a baccalaureate degree in the field. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.
Preferred Qualifications
- Bachelor's degree in a related field required; Master's degree in a related field preferred.
- 2 -3 years of progressively responsible experience in student success, academic support, or related areas within higher education.
Position Summary
The Program Coordinator in the Office for Student Success and Achievement (OSSA), a unit of Instruction, plays a pivotal role in planning, coordinating, and delivering programs that support student success.
Reporting to the Assistant Director and working collaboratively with internal and external stakeholders, the Program Coordinator will serve as a key contributor to scholar support initiatives, the Thrive at Georgia: Bulldog Bridge program, and first-generation student success efforts. This position also provides supervision to student staff, contributes to strategic outreach, and supports office-wide initiatives.
Knowledge, Skills, Abilities And/or Competencies
- Demonstrated success in administration and management of student programs.
- Knowledge of student learning outcomes, program evaluation, and academic support strategies for students; excellent written, oral, and/or visual communication.
- Evidence of strong interpersonal communication skills.
- Familiarity with student privacy laws/regulations.
- Ability to work in a highly collaborative, energetic, and dynamic environment.
- Knowledge of programming and organizational strategies and their application in the higher education setting.
- Commitment to student success.
Physical Demands
- Some degree of physical activity is used to move supplies and set-up for student programs.
- Occasional travel.
Is driving a responsibility of this position? Yes Is this a Position of Trust? Yes Does this position have operation, access, or control of financial resources? Yes Does this position require a P-Card? No Is having a P-Card an essential function of this position? No Does this position have direct interaction or care of children under the age of 18 or direct patient care? Yes Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes Credit and P-Card policy
Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.
Background Investigation Policy
Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.
Duties/Responsibilities
Duties/Responsibilities
Scholar Support and Programming
- Provide individualized and group meetings to assigned scholar cohorts using an academic coaching approach that supports holistic student development.
- Plan and implement student programs and workshops that promote academic success, leadership development, community engagement, and awareness of campus resources.
- Communicate and advise scholars on experiential learning opportunities, and coordinate with campus partners to integrate these experiences into academic planning.
Percentage of time 40 Duties/Responsibilities
Thrive at Georgia: Bulldog Bridge
- Coordinate the promotion, planning, programming, and implementation of Thrive at Georgia: Bulldog Bridge for incoming first-year students that promote academic success, leadership development, community engagement, and awareness of campus resources.
- Communicate programmatic support throughout their first year and continuing through graduation.
Percentage of time 25 Duties/Responsibilities
First-Generation and Initiatives
- Contribute to the planning and implementation of programs that support first-generation students, addressing their unique needs and fostering academic success. This includes key initiatives such as the National First-Generation College Celebration, First-Generation Graduation, and assisting with the first-generation newsletter, outreach, websites, and digital content.
- Participate in outreach and recruitment efforts for first-generation programs and events.
Percentage of time 15 Duties/Responsibilities
Supervision
- Recruit, onboard, and supervise graduate and undergraduate student staff to support scholar programs, Thrive at Georgia: Bulldog Bridge, and first-generation student initiatives.
- Provide ongoing mentorship, performance assessment, and guidance to ensure effective team performance and program outcomes.
Percentage of time 10 Duties/Responsibilities
Outreach, Strategic Support, and Professional Development
- Support the promotion, planning, programming, and implementation of ALL Georgia.
- Participate in OSSA, UGA, and external committees and events, as well as OSSA outreach, to promote student success.
- Participate in professional development workshops and conferences to stay informed about student success research, emerging trends, and best practices.
- Develop communication and marketing materials in consultation with the Senior Communications Coordinator.
- Collaborate with internal and external stakeholders to deliver timely, relevant programming aligned with scholar needs and institutional priorities, fostering a cohesive support system for students.
- Manage program budgets by preparing and submitting financial documents, including payment and purchase requests, reimbursements, and expense reports.
- Coordinate logistics for program activities by scheduling meetings, reserving rooms, ordering food, purchasing promotional materials, and managing assigned email accounts.
- Collect and analyze data to evaluate program effectiveness, create reports, and inform ongoing improvement and strategic decision-making.
- Serve as co-adviser to student groups as needed.
- Assist with new work projects as assigned by the assistant director or director.
Percentage of time 10
Contact Information
Recruitment Contact
Contact Details
For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.
Recruitment Contact Name OSSA General Recruitment Contact Email ossa@uga.edu Recruitment Contact Phone
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- * Do you have a valid Driver's license?
- YES
Applicant Documents
Required Documents
- Resume/CV
- Cover Letter
- List of References with Contact Information
Optional Documents
- Other Documents #1
- Other Documents #2
Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact University HR (hrweb@uga.edu).
The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status.
