Dynamic Communications Coordinator Wanted: Help Shape Our Story and Engage our teams!
Join the largest Taco Bell franchisee in the world and home to other incredible food brands as our Communications Coordinator. In this pivotal role, you'll help shape and share our story across internal and external channels, creating engaging, on-brand content that connects with our employees, guests, and raving fans. You will also manage end-to-end communications ensuring consistent and clear messaging across internal platforms and the effectiveness of DRG employee programs and benefits. The Communications Department is the voice of the company. Thus, you'll be a part of major DRG events and celebrations, including restaurant grand openings, employee recognition trips, scholarship presentations, and more. If you're creative, articulate, and ready to make an impact, this is your moment.
MAJOR RESPONSIBILITIES:
- Support the Communications Manager in managing the DRG Studios video initiative, including concept creation, scriptwriting, scheduling, filming, editing, and posting videos.
- Develop and distribute timely written communications each week, including the weekly newsletter, key announcements, and crisis response messages.
- Manage and own the company intranet myDRG, creating engaging posts and ensuring content is regularly updated. Help maintain a seamless and user-friendly experience for all employees.
- Help develop communication strategies and comprehensive plans for company initiatives. Build inter-departmental relationships and collaborate with key stakeholders to determine the most relevant messages for employees.
- Work alongside the marketing team in the creation of activations and events to promote DRG Taco Bell Cantinas and assets, partnering with organizations like the Vegas Golden Knights Hockey Team and Formula 1 Race.
- Analyze the effectiveness of communications using surveys and polls to gather employee feedback.
- Play a key role in the ongoing success of DRG campaigns, drawing insights from data and providing suggestions to improve.
- Drive fundraising for the DRG Cares program and Taco Bell Round Up, including creating contests and managing employee incentives and prize giveaways.
- Proactively identify and promote employee stories and achievements within newsletters, blog posts, and social media channels to foster a sense of community and recognition.
- Assist with various aspects of planning and coordinating DRG annual events, including content development, presentations, and logistical support.
- Demonstrate expertise in video editing to produce engaging videos featuring leadership and employees for internal communications, aimed at fostering unity across DRG.
- Assists in the creation and distribution of public relations materials, including memos, press releases, marketing collateral, and other communication documents.
- Create branding, logos, and messaging for new tools and initiatives, ensuring content resonates with DRG employees from the moment the tool is introduced.
- Continues to seek creative ways to reinforce company programs and tools throughout the year.
LEADERSHIP BEHAVIORS:
- Creativity - Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
- Innovation Management - Is good at bringing the creative ideas of others to market; has sound judgment about which creative ideas and suggestions will work; has a sense about managing the creative process of others; can facilitate effective brainstorming; can project how potential ideas may play out in the marketplace.
- Time Management - Uses their time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend a broader range of activities.
- Written Communications - Can write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect.
- Interpersonal Savvy - Relates well to all kinds of people, including those inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
MINIMUM QUALIFICATIONS:
- Proficiency in written communications, video editing and content creation.
- Strong interpersonal communication skills, with the ability to collaborate across departments.
- Ability to produce engaging content for internal audiences.
- Skilled in design (creating branding materials, visuals, etc.) and video production.
- Skillful in Microsoft Office, and other communication tools.
- Strong organizational and time management skills, with the ability to manage multiple projects and meet deadlines.
- Excellent written and oral communication skills.
- 2 to 4 years of experience in related field.
EDUCATIONAL REQUIREMENTS:
- High School Diploma or Equivalent
- Bachelor's degree in communications, journalism, marketing, or a related field preferred
ABOUT: Diversified Restaurant Group is a people first company! We pride ourselves on being a large company with a small company feel. Every person that works here is part of the DRG Family! What started as a 30-unit Taco Bell business in 2012, has since grown into a 300+ unit, multi-brand operation. DRG currently operates Taco Bell restaurants in California, Kansas, Missouri, and Nevada 3 November 2024 along with Arby’s restaurants in Alaska, California, and Nevada. We have more than 9,000 team members and continue to grow every day!
DISCLAIMER: You are applying to Diversified Restaurant Group, a franchisee of Taco Bell and Arby’s Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
