Job Description
We're Hiring!
Join the City of Chino and Shape the Future
Are you ready to make a real impact? Do you thrive in fast-paced, creative environments where your ideas matter? If so, join our team as a full-time
Communications Coordinator* assigned to the Administration Department!
Who We Are
The City of Chino offers a competitive salary and generous benefits package. For more information, please click on the image below:
The City Of Chino Is a Vibrant Place To Live, Work, And Play, That Is Recognized For Its Integrity And Dedication To Public Service. Together We Take Pride In Providing Quality, Caring Service To Our Community. The City Of Chino Pursues Excellence In All Facets Of Our Operations And Services, Guided By The Following Organizational Values:
- Commitment to Our Community
- Integrity & Accountability
- Fiscal Responsibility
- Partnerships & Teamwork
- Innovation
- Communication & Engagement
The
Administration Department plays a central role in ensuring City Council policies and directives are effectively carried out while providing critical support across all City departments. This Department oversees key functions such as municipal management, public and intergovernmental relations, and special projects. It includes the City Manager’s and City Clerk’s Office, City Attorney, Public Information, as well as the Legislative Advocacy, Economic Development, Innovation and Information Technology divisions. Focused on collaboration, responsiveness, and ethical governance, the Administration Department is dedicated to supporting the community, elected officials, and city staff in building a strong, connected, and well-managed city.
Duties/Responsibilities
What You’ll Do
As our new
Communications Coordinator*, you will:
- Be responsible for creating, managing, and delivering high-quality content across a variety of platforms to help residents stay informed and engaged with City services, programs, and initiatives.
- Provide administrative and program coordination support by assisting staff and management with ongoing initiatives, collecting and evaluating data.
- Develop, prepare, and manage official City communications by researching, writing, editing, and producing accurate and compliant materials that promote City programs, services, events, and departmental initiatives for internal and public distribution.
- Advance public information and community relations efforts by developing and maintaining comprehensive communication strategies that inform employees and the public, strengthen community awareness, and support the City’s mission, values, and reputation for integrity and accountability.
- Plan, implement, and assess digital and social media outreach by coordinating with departmental staff, preparing content for web and social platforms, monitoring trends and analytics, ensuring accessibility, and providing timely, data-driven updates on program activity and engagement.
- Lead and coordinate communications campaigns from planning through execution, serving as the main point of contact for assigned departments.
- Manage vendor relationships related to communications, including timelines, deliverables and invoicing in coordination with City policies.
- Support the planning and promotion of large-scale events, including State of the City, All Staff meetings and outreach efforts, including preparation of materials, run-of-show materials and coordination of logistics.
- Ensure all communication materials meet ADA accessibility standards including digital content, documents and visual assets, and coordinate corrections when needed.
- Oversee the communications internship program, including recruitment coordination, onboarding, work assignment planning, mentorship and ensuring interns contribute meaningfully to projects while gaining professional experience.
- Assist in budget preparation and administration in assigned program area, monitor and control expenditures.
- Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of public information and community outreach; research emerging products and enhancements and their applicability to City needs.
- Manage and update the City's public facing and internal websites including imagery, calendars, forms, surveys, links, e-Notifications, and other information; provide guidance and oversight to other City departments regarding website and online content; interface with other City departments in the preparation and dissemination of news items.
- Provide training to City departments on Communications topics like web page management, guidelines, and best practices; create City and staff templates, including presentations, press releases, and email signatures to maintain the City’s brand.
What We’re Looking For
We’re looking for someone with:
- Knowledge of strategic communications principles and practices, including campaign planning, messaging, and evaluation.
- Experience in digital, social, web, and video communications, including short-form video content such as reels and platform-specific formats.
- Understanding of public information, media relations, marketing, and community engagement programs in a public-sector or mission-driven environment.
- Working knowledge of graphic design, photography, and video production tools, and the ability to capture and produce basic visual and multimedia content when needed.
- Ability to apply plain-language writing and editing standards, with a strong command of grammar, structure, and tone for public-facing communications.
- Understanding of accessibility requirements and applicable laws related to public communications, including ADA considerations.
- Skill in coordinating with vendors, consultants, and internal partners to deliver high-quality communication products.
- Proficiency with modern communication and project coordination tools, including content management systems, analytics platforms, and standard office software.
- Note: The official job classification for this position is: Management Aide. Please click on the job description below for more details.
Qualifications
Minimum Qualifications:
Any Combination Of Training And Experience That Would Provide The Required Knowledge, Skills, And Abilities Is Qualifying. A Typical Way To Obtain The Required Qualifications Would Be:
- Education: Equivalent to completion of the twelfth (12th) grade, supplemented by college level course work in public administration, public relations, or a related field.
- Experience: Five (5) years of increasingly responsible clerical, technical, and routine administrative experience related to the responsibilities of the assigned position. Government communications experience is highly desirable.
Special Requirements
Physical Demands And Working Conditions:
- Mobility to work in a standard office setting and use standing office equipment, including a computer.
- Operate a motor vehicle and visit various community sites.
- Vision to read printed materials and a computer screen.
- Hearing and speech to communicate in person and over the telephone.
- The ability to lift, carry, push, and pull materials and objects up to 25 pounds
Ready to Apply?
All applicants are required to apply online at www.governmentjobs.com/careers/chinoca.
The closing date is 11:59 PM Pacific on Tuesday, February 3, 2026. Let’s build something amazing together.
Applications must be complete and demonstrate that the minimum qualifications are met. Resumes and cover letters may be attached to the completed application form as supplemental information, but will not be accepted in lieu of an official application form. Applications will be screened and the most qualified candidates who best match the needs of the City will be invited to compete further in the examination process.
For questions regarding this recruitment, please contact Human Resources Analyst/Risk Management Analyst, Genevieve Hughes at ghughes@cityofchino.org or 909-334-3386.
IMPORTANT INFORMATION
The City of Chino is committed to offering reasonable accommodations to job applicants with disabilities. If you need an accommodation due to a disability, please contact the Human Resources/Risk Management Department at (909) 334-3274. Requests should be made three (3) business days in advance.
Prospective employees selected for employment must successfully complete a medical examination and a background check, including professional reference checks. The background check, paid for by the City, also includes Live Scan fingerprinting through the Department of Justice.
The provisions of this bulletin do not constitute an expressed or implied contract and any provisions contained in this bulletin may be modified or revoked without notice.
The City of Chino offers a generous benefits package to its eligible employees, including health, dental, vision, life insurance, and a variety of additional voluntary options. The specific benefits available are based on the bargaining unit of your position. To see the specific benefits for your position, please follow the link below to the city website's benefits page and select the benefits document that corresponds to your position's bargaining unit.
Employee Benefits | Chino, CA (cityofchino.org)
01
How many years of applicable experience do you have in public communications, media relations, community outreach, digital content creation, and/or supporting organizational messaging?
- None
- Less than two years
- Two to four years
- Four to six years
- six or more years
02
Please describe your relevant work experience in more detail, focusing on public communications, media relations, community outreach, digital content creation, and/or supporting organizational messaging.
03
Please tell us what computer applications you are proficient in and a brief description of how you have used these programs. Please write "n/a" if you do not have experience in this area.
04
Describe your experience creating or coordinating social media posts, specifically, short-form video (such as reels).
05
As part of your application, please submit two writing samples that demonstrate your professional communications skills. These samples should reflect your ability to write clearly, accurately, and concisely for internal or external audiences. Acceptable examples include:
- A customer-facing newsletter article or update
- A social media post or public-facing announcement
- Any other example where you communicated operational or agency-related information. Please include a brief description for each sample, including the audience, purpose, and your role in creating it.
- Required Question
