Description
Job Title: Landowner Stewardship Manager
Location: Remote
Terms: Full Time
Reports to: Senior Manager, Landowner Stewardship
Posting End Date: February 10, 2026
About Us
The American Forest Foundation (AFF) unlocks the power of family forests as a climate solution while helping thousands of landowners care for their land and improve forest health. Through its Family Forest Carbon Program, AFF expands access to the voluntary carbon market for family forest owners from all walks of life while producing high quality forest carbon credits to help companies reach their net zero goals. The organization’s strategic direction seeks to enable family forests to capture and store one billion tonnes of carbon by 2050.
We do not do this alone. AFF works across a broad coalition of conservation partners, corporations, and policymakers to equip family forest owners with financial and technical support to implement sustainable forest management practices on their lands and activate their forests as a critical tool in the fight against climate change.
AFF is in a mode of complex problem solving and rapid iteration. All teams at AFF are working to discover solutions to the planet’s most pressing climate issues through developing and iterating viable and scalable models for impact. AFF is driven by values of our shared purpose, measurable and verifiable results, and learning for continuous improvement to tackle big conservation challenges.
About The Role
AFF's Community and Sustained Engagement Team seeks to build a model for engaging landowners at scale over broad geographies while optimizing the benefits of hyper-local community-building activities delivered by our partners on the ground. The Landowner Stewardship Manager is a pivotal player on this team in implementing strategic initiatives that engage and support family forest owners in their sustainable forest management goals. Reporting to the Sr. Manager, Landowner Stewardship, this role is crucial in ensuring landowners are supported in remaining compliant with their agreement and achieving their stewardship objectives throughout the duration of their participation in AFF’s Family Forest Carbon Program. The Landowner Stewardship Manager engages with landowners in writing, virtually, by phone, and in person, providing excellent customer service and developing and implementing tools to assess their needs and either provide direct support or connect them with appropriate resources.
Requirements
Responsibilities:
- Supports the development and implementation of engagement strategies and infrastructure for Family Forest Carbon Program (FFCP).
- Provides excellent customer service to enrolled landowners in FFCP to ensure program compliance, promote meaningful engagement, and assist them in exercising their rights under contract.
- Owns and distributes regular e-newsletter campaigns, ensuring effective and timely communication with landowners and partners. Generates and distributes content on AFF’s social media platform, The Family Forest, a community dedicated to engaging private forest owners and forestry professionals.
- Collaborates with teams across AFF to implement and optimize program-wide systems that ensure landowner compliance after enrollment and support the scalable growth of the program.
- Implements tools designed to evaluate quality of service and post-enrollment experience to feed into continuous learning and program improvement.
Candidate Requirements
- Strong problem-solving skills with a collaborative and flexible approach to work, ensuring effective interface with partners and volunteers.
- Demonstrated ability to multitask and manage multiple priorities, with strong time management skills.
- Proficiency with computerized information systems, including the Microsoft Office suite and Customer Relations Management Systems (e.g. Hubspot).
- Strong attention to detail and excellent organizational skills.
- Familiarity with forest conservation, natural resources, or carbon markets, including engagement with private landowners.
Core Competencies
- Agility – Thriving in volatile, uncertain, complex and ambiguous environments by anticipating and responding to changes with swift, focused and flexible actions.
- Collaborating with Others – Working together with others in a cooperative and supportive manner to achieve shared goals.
- Ensuring Accountability – Holding yourself and others to high standards of accountability, creating an infrastructure and transparent organization culture that supports and measures personal and organizational responsibility and accountability.
- Problem Solving – Identifying problems and the solutions to them. Your contributions and leadership will be appreciated. Our staff is passionate, dedicated and good at what they do, and will be deeply grateful for your efforts to create and preserve an environment that is both fun and fair.
Job Function Competencies
- Adaptability - Adapting in order to work effectively in ambiguous or changing situations with diverse individuals and groups.
- Achievement Orientation - Focusing efforts on achieving high-quality results consistent with or exceeding standard expectations.
- Client Focus - Providing service excellence to internal or external clients.
- Writing - Communicating ideas and information in writing, ensuring that messages are clear and have the desired impact.
What's attractive to the candidate?:
- You have the unique and exciting opportunity to work with amazing colleagues, partners and landowners to help connect forest landowners with technical and financial assistance to better steward their land and achieve vital landscape-scale conservation impacts.
- Your contributions and leadership will be appreciated. Our staff is passionate, dedicated and good at what they do, and will be deeply grateful for your efforts to create and preserve an environment that is both fun and fair.
- We offer a flexible work environment that respects your life outside of work.
- Salary is commensurate with experience.
- AFF offers a comprehensive and competitive benefits package.
Contact us to apply We know there are great candidates who may not check all these boxes, and we also know you might bring important skills that we haven’t considered. If that applies to you, don’t hesitate to apply and tell us about yourself.
https://www.forestfoundation.org/who-we-are/careers/
We are committed to creating a diverse work environment and proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other basis protected by law.
