The Change Management Analyst is responsible for executing Clean Earth’s Organizational Change Management (OCM) capability. This role is responsible for supporting the implementation of change management strategies to drive adoption, minimize resistance, and ensure successful transitions for employees and stakeholders. The ideal candidate will work closely with leadership, project teams, and business units to facilitate smooth transformations and optimize organizational effectiveness.
- Execute comprehensive change management deliverables, including communications products, gap analyses, change impact assessments, stakeholder analyses, and stakeholder engagement activities in support of change management activities.
- Identify and engage key stakeholders, understanding their concerns and managing their expectations throughout the change process.
- Develop and execute clear and consistent communications plans to inform employees about changes, address concerns, and build buy-in.
- Develop content using communications best practices in support of engagement activities, including leadership messages, announcements, newsletter content, and user community communication.
- Proactively identify and address potential resistance to change, providing support and coaching to individuals impacted.
- Analyze the potential impact of changes on individuals, teams, and the organization to navigate negative effects.
- Monitor progress and track key metrics to evaluate the effectiveness of change initiatives and identify areas for improvement.
- Work closely with project teams to ensure change management considerations are integrated into project plans and deliverables.
- Apply appropriate program/project OCM metrics for success.
Align and integrate with other Clean Earth departments, as appropriate
Qualifications
Basic Requirements:
- Bachelor’s Degree
- 3-5 years of professional work experience
Preferred Requirements:
- Previous experience in OCM or consulting field
- Formal OCM practitioner certification (i.e., Prosci, LaMarsh, Certified Change Management Professional (CCMP), etc.) and/or Lean Six Sigma
- Strong communication and storytelling skills (written and verbal)
- Excellent interpersonal skills and relationship building experience
- Analytical and problem-solving abilities to identify potential challenges and develop solutions
- Comfortable with and able to adapt to ambiguous situations
- Thrives in high-pressure environments
- Creativity and innovation
- Experience using Microsoft Office Suite (Word, PowerPoint, Excel, Outlook, Teams, etc.)
