DESTINATION DC, There is Only One DC--There is Only One You.
Bring your uniqueness to our team!
Position Summary
Reports to: Director of Membership
The Partnerships & Alliances (P&A) Assistant is a critical member of the dynamic DDC team.
You will manage content, represent DDC to stakeholders and be instrumental in using data to tell the impact of DDC's work. Most importantly, the team Assistant leads administrative functions for the department.
You have a genuine interest in business and Washington, DC's travel and tourism economy. You are collaborative, engaging, upbeat, and professional. Your tact and diplomacy allow you to support executives and engage with external stakeholders. And your organization and efficiency will quickly make you an indispensable part of the team. Is this you?
Your day in the life as our P&A Assistant may include:
- Working closely with the team executives, Director of Membership, and Senior Vice President of Partnerships & Alliances/Executive Director of NEXTDC (Destination DC's affiliated charity) on meetings and projects.
- Providing excellent customer service for all internal colleagues and external members.
- Being a liaison to other teams across the organization.
This role is perfect for both experienced office professionals seeking a dynamic team environment and early-career professionals eager to learn the ropes of destination marketing.
Your Essential Duties and Responsibilities (including, but not limited to)
ADMIN
- Supports the team and executives by maintaining calendars, scheduling and preparing for meetings.
- Serves as a leading internal representative, working with DDC's other departments by responding promptly to all requests via email, phone and in person as appropriate.
- Builds meeting agendas, takes meeting minutes and distributes as appropriate for the P&A team and as a member of the cross-departmental administrative staff.
- Lead the member content collection for monthly member email newsletter.
- Prepare presentations and reports, utilizing clear and concise charts, graphics and tables.
- Process invoices, payments and expense reports.
- Updates industry job board.
- Monitor general departmental email.
DATA
- Supports the team in maintaining and updating the internal DDC member database (Simpleview), member-facing portal (Member Extranet).
- Produces regular communications including invoices and anniversary letters in conjunction with Finance & Administration team.
- Tracks company-wide activities and spending with respect to member and partner recognition and logging that information into the Simpleview database.
EVENTS
- Support in implementing and attend Membership events and activities created to engage and add value for members.
- Manage webinars (most often on Zoom) for the P&A team, including but not limited to scheduling, invitations, recording and posting to the Member Extranet.
PUBLICATIONS
- Backs up the Membership Project Manager by serving as a secondary publication editor for the Official Visitors Guide, Event Planning Guide and Map.
- building emails in the Act-On email marketing tool.
TEAM
- Provides regular feedback on member activities, views, ideas and concerns.
- Special projects and other duties as needed.
What You Bring: Knowledge, Skills, & Competencies
Required:
- You are an active contributor. You don't just want a job; you want to learn from and add value to a team of dynamic, engaged professionals.
- You are remarkably dependable. Punctuality and responsiveness are part of your professional DNA, and you lead with a positive attitude that lifts the room.
- You are the ultimate organizer. You have superior attention to detail and the ability to manage, prioritize, and see high-level projects through to completion.
- You are proactive and innovative. You don't just wait for instructions; you anticipate needs and bring a proactive work style to everything you do.
- Minimum of 1 year of progressive administrative support experience for a department and its executives. We recognize that expertise is built in many ways. If you have the skills to excel but a different year count, we still want to hear from you.
- Proficiency of Microsoft Office 365, Outlook, Microsoft Word, PowerPoint and Excel plus mail merge functionality, including the use of other technology tools regularly used by the team.
- Superior organizational skills and attention to detail, especially with respect to database management.
- Understanding professional writing and grammar for member-facing communications.
- Ability to communicate effectively on the status of projects, programs, and events, and identify problems and suggest solutions.
- Willingness and availability for four days in the office week (8:30 am-5:00 pm)
Preferred:
- Preference for experience in sales, marketing, hospitality/tourism, or related business.
- Customer Relationship Management systems, such as Salesforce.
DESTINATION DC IS AN EQUAL OPPORTUNITY EMPLOYER
We welcome all to apply and are committed to retaining, hiring, developing, and promoting diverse talent. We recognize and celebrate cultural differences within our organization by establishing opportunities for education and allyship.
Please reach out to us if you need accommodations with an application.
About Destination DC
Destination DC, the lead destination marketing organization for the nation's capital, is a private, non-profit membership organization of nearly 1,000 businesses committed to marketing the area as a premier global convention, tourism, and special events destination with a special emphasis on the arts, cultural and historic communities. www.washington.org
