Role Overview
We are seeking a highly organized and detail-oriented Learning Operations & Training Support Analyst to support end-to-end training coordination, reporting, and budget administration. This role plays a key part in ensuring smooth execution of learning programs while driving accurate reporting, financial tracking, and stakeholder communication.
Responsibilities
Training Operations
- Coordinate logistics for on-site and off-site training programs across multiple NJ locations
- Manage LMS processes including course setup, registration tracking, attendance uploads, and feedback reporting
- Prepare class rosters and support training facilitators with materials and scheduling
- Coordinate catering and manage dietary requirements for in-person sessions
- Partner with internal stakeholders and external vendors to ensure seamless delivery
Data & Reporting
- Track learning hours and mandatory compliance completion across Operations
- Consolidate multi-session attendance to ensure accurate LMS credit allocation
- Generate monthly and annual reports to measure site-level training progress
- Compile facilitator feedback and provide actionable insights for improvement
Finance & Administration
- Submit expense reports and maintain accurate documentation
- Create purchase orders and confirm receipt of goods/services in MyMarket
- Compile chargeback data (cost centers, allocations) for Finance processing
Communication & Engagement
- Draft and distribute training communications via email and newsletters
- Support updates to the Learning Operations website
- Develop bi-monthly Learning Operations newsletter for employee engagement
Qualifications
- Bachelor’s Degree required
- Experience in Learning Operations, HR, Marketing, or Communications preferred
- Strong proficiency in Microsoft Office (Excel required)
- Experience with LMS platforms and reporting tools is a plus
- Excellent organizational and multitasking skills
- Strong analytical and problem-solving ability
- Clear and professional communication skills
- Comfortable working onsite 5 days/week
