**This position may be eligible for remote work for up to 2 days per week pursuant to the Flexible Work Pilot Program. **
The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses nearly 45,000 businesses in more than 40 industries and enforces key consumer protection and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance. DCWP empowers consumers and working families by providing the tools and resources they need to achieve financial health and work-life balance. DCWP also conducts research and advocates for public policy that furthers its work to support New York City’s communities. For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp, sign up for its newsletter, or follow on its social media sites, X, Facebook, Instagram, and YouTube.
DCWP is seeking a dynamic, forward-thinking, innovative, and community-centered professional to serve as Talent Acquisition Manager to oversee the Recruitment and Onboarding team. The Talent Acquisition Manager will report to the Deputy Director of Human Capital and will lead a team of Human Capital Associates and interns, overseeing recruitment operations, onboarding processes, special hiring programs and LinkedIn Recruiter. This role is critical to building a diverse and high-performing workforce while expanding the Agency’s presence across New York City communities. The Talent Acquisition Manager will drive innovative recruitment strategies, strengthen community partnerships, and collaborate with the Office of Diversity, Equity, Inclusion, and Accessibility (DEIA) to advance equitable hiring practices.
Key Responsibilities
- Lead and manage daily operations of the Recruitment and Onboarding team, ensuring compliance with civil service regulations, DCWP protocols, and employment laws.
- Manage LinkedIn Recruiter platform and actively recruitment for DCWP positions specifically Agency Attorneys.
- Oversee full-cycle recruitment including job postings, candidate sourcing, screening, interview coordination, and onboarding through NYCAPS/eHire.
- Serve as the agency’s representative at job fairs, career expos, and community hiring events across New York City.
- Build and maintain partnerships with schools, community organizations, and professional associations to strengthen the agency’s talent pipeline.
- Promote civil service exams and DCWP job opportunities through outreach campaigns, digital platforms, and community engagement.
- Provide hiring managers with guidance, updates on candidate pipelines, and support throughout the recruitment and onboarding process.
- Lead recruitment for special programs including internships, temporary hires, volunteers, and consultants.
- Monitor recruitment metrics and implement strategies to enhance outreach effectiveness and hiring outcomes.
- Partner with the Office of DEIA to ensure recruitment strategies support equitable and inclusive hiring practices.
COMMUNITY COORDINATOR - 56058
Minimum Qualifications
- A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
- High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
- Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
Preferred Skills
- Strong knowledge of full-cycle recruitment, talent sourcing strategies, and workforce planning. - Familiarity with NYC civil service hiring processes, including working with DCAS, NYCAPS, and eHire systems. - Ability to build and maintain partnerships with community organizations, educational institutions, and professional networks. - Experience working to advance diversity, equity, inclusion, and accessibility (DEIA) in recruitment practices. - Strong project management and organizational skills with the ability to manage multiple recruitment initiatives simultaneously. - Excellent written and verbal communication skills with the ability to engage diverse audiences and represent the agency at public events. - Experience analyzing recruitment data and metrics to improve outreach strategies and hiring outcomes. - Strong attention to detail and ability to manage time-sensitive hiring processes in a fast-paced environment. - A plus is experience using recruitment platforms such as LinkedIn Recruiter or similar talent sourcing tools.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
