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Communications Coordinator

University of St. Francis • Full-time • Joliet, IL, US • 1w ago

Essential Duties & Responsibilities

Provide leadership for enrollment communications, ensuring alignment with divisional priorities and accountability for measurable outcomes related to recruitment and retention.
Build, schedule, and deploy email and SMS campaigns designed to support movement of students through key stages of the enrollment lifecycle supporting all enrollment populations.
Assess communication effectiveness and recommend improvements based on campaign performance data, enrollment trends, and identified operational needs.
Maintain the comprehensive enrollment communication calendar and ensure timely execution of all scheduled communication initiatives.
Collaborate with admissions staff and campus stakeholders to align communication priorities with enrollment goals and student engagement strategies.
Maintain and update communication content blocks, templates, audience-specific messaging, and communication asset libraries within the CRM .
Partner closely with Marketing Services to ensure enrollment communications align with institutional branding, messaging standards, and marketing priorities.
Support the development of event-related communication content, landing pages, and promotional messaging.
Build forms, portals, event pages, content snippets, and additional CRM components as directed.
Maintain communication workflows and operational processes within the CRM to support efficient movement through enrollment pipelines.
Provide regular reporting and recommendations to admissions and enrollment leadership regarding communication effectiveness and strategic opportunities.
Oversee all outgoing letters, postcards, and brochures to prospective students.
May assist with the supervision, training, and coordination of student workers supporting communication and content-related projects.
Assist with data entry for new student applications as needed.

Essential Duties & Responsibilities

Provide leadership for enrollment communications, ensuring alignment with divisional priorities and accountability for measurable outcomes related to recruitment and retention.
Build, schedule, and deploy email and SMS campaigns designed to support movement of students through key stages of the enrollment lifecycle supporting all enrollment populations.
Assess communication effectiveness and recommend improvements based on campaign performance data, enrollment trends, and identified operational needs.
Maintain the comprehensive enrollment communication calendar and ensure timely execution of all scheduled communication initiatives.
Collaborate with admissions staff and campus stakeholders to align communication priorities with enrollment goals and student engagement strategies.
Maintain and update communication content blocks, templates, audience-specific messaging, and communication asset libraries within the CRM .
Partner closely with Marketing Services to ensure enrollment communications align with institutional branding, messaging standards, and marketing priorities.
Support the development of event-related communication content, landing pages, and promotional messaging.
Build forms, portals, event pages, content snippets, and additional CRM components as directed.
Maintain communication workflows and operational processes within the CRM to support efficient movement through enrollment pipelines.
Provide regular reporting and recommendations to admissions and enrollment leadership regarding communication effectiveness and strategic opportunities.
Oversee all outgoing letters, postcards, and brochures to prospective students.
May assist with the supervision, training, and coordination of student workers supporting communication and content-related projects.
Assist with data entry for new student applications as needed.