Who We Are
HIFI Agency is a fast-growing marketing agency headquartered in Raleigh, North Carolina. We specialize in branding, digital marketing, and strategic campaigns for fintech and financial services firms. Our award-winning work spans brand development, content marketing, motion graphics, media management, marketing automation, and website development.
What You’ll Do in this Role
As a Content Manager at HIFI Agency, you will help connect content strategy to execution across our client portfolio. You’ll serve as a primary editor and content planning partner, working across departments to ensure our work is clear, consistent, strategically sound, and kept on track.
This role will balance hands-on creative work and the planning that keeps it moving. You’ll review and strengthen our team’s writing, oversee content calendars and plans, create foundational documents, coordinate moving pieces, and help anticipate what needs to happen next, all based around the goals of the clients we serve. The Content Manager will work closely with the rest of the Creative department — as well as the Client Management, Project Management, Media, Search, and Social teams — to keep content organized and execution on track.
Specifically, you’ll do the following in this role:
Lead day-to-day editing and content review.
- Serve as the primary editor across accounts — reviewing work for quality, clarity, consistency, brand voice, and strategic alignment.
- Give clear, actionable feedback that strengthens the work and sharpens the thinking behind it.
Help turn strategy into strong execution.
- Work with Content Strategists to hone recommendations and ensure the work delivers on the strategy they’ve developed.
- Step into content development as needed, bringing strong writing fundamentals and the ability to adapt voice, tone, and perspective across different brands and audiences.
Manage content planning across client accounts.
- Build and maintain content calendars, plans, briefs, and foundational documents that turn strategy into actionable work.
- Partner with Client Managers and Media leads to understand each client’s strategic direction and ensure content adheres to it.
- Anticipate upcoming needs, connect moving pieces, and help ensure content stays on track.
Keep content organized and moving.
- Stay ahead of content needs across accounts, keeping track of priorities, upcoming work, and dependencies.
- Coordinate the details that keep work moving, flagging gaps and stepping in to solve day-to-day issues as needed.
Work across disciplines to support better content.
- Partner with Client Managers and Project Managers on content needs, timing, and planning.
- Collaborate with Design on day-to-day creative development and execution.
- Review media, search, and social copy to maintain quality, consistency, and brand standards across channels.
Who We're Looking For
We’re looking for a content professional with 3–5 years of experience in content strategy, editorial roles, or journalism. The ideal candidate is a skilled editor and strategic thinker who can strengthen others’ work, translate strategy into clear content plans, and keep complex work moving across teams and clients.
You’ll be a strong fit if you have:
- Sharp editorial judgment and the ability to improve work without simply rewriting it.
- Excellent writing skills with the versatility to adapt across brand voices, tones, and audiences.
- Experience developing and managing content plans, calendars, briefs, and other foundational documents.
- A solid foundation in content strategy, with the ability to evaluate whether execution supports the intended approach.
- An understanding of SEO and how search insights can strengthen content strategy and execution.
- Excellent organizational instincts and the ability to manage competing priorities across multiple clients.
- A proactive approach to identifying gaps, anticipating needs, and keeping work moving.
- Experience providing clear, constructive feedback to writers and content strategists.
- A collaborative working style across creative, client, project management, and channel teams.
- Comfort moving between planning, editing, and hands-on content development as needed.
- Technical knowledge of AI workflows.
- Agency or integrated marketing experience; financial services or fintech experience is a plus.
Working At HIFI
At HIFI, we cherish relationships, create fearlessly, and challenge best practices. While we’re based in Raleigh, our fully remote team collaborates across locations, making time for in-person strategy sessions when needed. We believe in working flexibly in environments that best suit your lifestyle and creativity. Apply today and let’s create something remarkable together.
As a member of HIFI Agency, you’ll also receive:
> Competitive salary
> Employee health, dental and vision coverage
> HSA with employer contribution
> Ample PTO time and generous holiday schedule
> Remote-first work style with occasional in-person strategy time
> In-home office equipment and WFH essentials
> 401k with employer match
The annual salary range for this position is $70,000 to $75,000 with opportunities for advancement once you are hired.
