The American Academy of Pediatrics (AAP), the nation’s leading advocacy organization for children’s healthcare, is seeking a collaborative team player to provide administrative and project coordination support for the content and production workflow of assigned AAP journals, primarily focusing on the journal Pediatrics. This role will assist with vendor projects and support cases to ensure system platforms operate smoothly.
Reporting to the Director, Journal Publishing, some tasks will include:
- Assist with manuscript check in, assigning new manuscripts, and peer-review production support.
- Review monthly online journal titles and table of contents for quality control, formatting, and consistency. Work with editorial production vendor and managing editors to resolve content issues and troubleshoot XML and HTML file production issues.
- Serve as contact point for online hosting platform and peer review system vendors. Provide support to journal staff and editors on platform requests by creating and tracking support tickets with platform vendors.
- Act as point person for platform inquiries/issues forwarded by AAP Member and Customer Care staff. Serve as a liaison and contact point for platform technology issues between AAP staff and vendors.
- Update AAP policy collections and serve as liaison with AAP staff to ensure policy labels are kept current. Work with editorial production vendor on article updates.
- Manage the continuing medical education (CME) quiz platform and database records; create and test quizzes for CME journals monthly, coordinate inquiries from managing editors, manage vendor production, troubleshoot user access and credit claiming issues.
- Quality check database indexers to ensure research content is deposited correctly in external scientific databases.
- Package journal content and deposit to licensing partner platforms.
- Assist with online platform alerts distribution, website updates, author guidelines, analytics reporting, building surveys, and nomination survey applications.
- Work with journal authors, editors, and staff on the coordination, editing, and scheduling of video abstracts.
- Participate in editorial conference calls to present project updates and/or status on incoming manuscripts for Pediatrics.
- Adhere to monthly production schedules.
- Update and maintain standard operating procedures.
- Perform other duties as assigned.
Qualified candidates will possess:
- Bachelor’s degree in computer science, publishing, journalism, English, communications, marketing, or related discipline required, or an equivalent combination of relevant education and work experience.
- At least two years’ related experience in website/digital production and/or print and online editorial publishing production. Working knowledge of front-end and back-end web development preferred.
- Must be able to manage multiple priorities simultaneously under tight deadlines, take initiative, pay close attention to detail, work both independently and as part of a team, collaborate effectively with various internal and external constituents, and promote and maintain a positive and cooperative team-oriented work environment with a commitment to fostering a culture where everyone feels valued and respected. Excellent written/verbal communication, diplomacy, interpersonal, project management, and organizational skills required. Strong technical acumen essential with proficiency in MS Office, web management platforms (e.g., SharePoint), understanding of current publishing platform technology and functionality, and the ability to learn and apply new technologies including the use of AI; experience with XML, manuscript management systems, document collaboration platforms (e.g., SharePoint), and virtual meeting platforms (e.g., Teams) preferred. Some overtime may be required.
A reasonable estimate of the current base pay range for this position is $30.69/hr - $32.40/hr. Compensation decisions take into account a wide range of factors, including but not limited to relevant experience, skills, certifications, geographic location, business needs, and organizational policies. In addition to those factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Hiring at the maximum of the range would not be typical. We also offer a comprehensive benefits package which includes healthcare and retirement savings plans. Click to see all benefits offered: https://aap.org/BenefitsAtAAP. The AAP does not use artificial intelligence (AI) to make employment decisions.
Hybrid work environment of 40% of work time in the office per month.
To learn more about the organization, see a full job description, and/or apply for the position, please visit https://www.aap.org/employment.
The AAP offers an excellent work environment, competitive salary, and a comprehensive benefits package. As a reaffirmation to our employee-focused culture, since 2005 the AAP has been named one of the 101 Best and Brightest Companies to Work for in the Chicagoland area. Additionally, we are an Equal Opportunity Employer of Minorities, Females, Individuals with Disabilities, and Veterans that values the strength diversity brings to our workplace.
Reasonable Accommodation: Individuals with a disability in need of a reasonable accommodation in connection with the job application process may contact us at 630-626-6297 or reasonableaccommodation@aap.org . Please note, only those inquiries concerning a request for reasonable accommodation will receive a response.
