We are the nonprofit behind .ORG. We provide safe and trusted online homes for anyone working to make a positive impact in the world. As a champion for privacy and security, we also foster collaboration among the Internet community to promote and protect a free and open Internet that serves the public interest. We are seeking a talented Marketing and Communications Coodinator to join our team!
The Marketing and Communications Coordinator is a generalist role that supports the day-to-day execution of Public Interest Registry's marketing and communications programs. Rather than specializing in a single channel, this position works across marketing, communications, and administrative functions to keep existing M&C programs and initiatives running smoothly — from content development and campaign support to internal communications, reporting, and event planning and support. This role is a strong fit for someone early in their marketing/communications career who wants broad, hands-on exposure across the discipline and is looking to grow into a more specialized or managerial role over time.
Essential Duties and Responsibilities
• Support the Senior Director, Marketing and Communications and the broader M&C team in the day-to-day execution of existing marketing and communications programs and initiatives.
• Assist with the development and scheduling of content across digital, social, email marketing, blogs, and web channels, ensuring consistency with PIR's brand voice and style guidelines. Specifically, as it relates to both PIR and NetBeacon’s social media platforms.
• Help maintain the team's editorial and campaign calendars, tracking deliverables, deadlines, and approvals across multiple concurrent projects.
• Draft, proofread, and format written materials such as newsletters, web copy, social posts, presentations, talking points, and internal communications.
• Serve as the primary intake point for internal requests, systematically organizing and prioritizing communication needs from various teams across the organization.
• Coordinate logistics for M&C-supported events, webinars, and sponsorships, including scheduling, vendor communication, and occasional on-site [KR1.1]or virtual support.
• Support the Digital Marketing Manager in compiling performance data and preparing regular reports on marketing metrics to inform ongoing campaigns.
• Maintain the department's digital asset library, media lists, and distribution lists, and help ensure marketing/communications materials are current and organized.
• Support internal communications efforts, including employee updates and materials that help align staff with marketing and communications initiatives.
• Assist with vendor and agency coordination (e.g., design, printing, media monitoring, and other outside partners) under the guidance of the Senior Director.
• Provide general administrative and project support to the Marketing and Communications team as needed, including invoice processing.
• Perform other duties as assigned to support the goals of the Marketing and Communications team.
Minimum Education and Experience Requirements
• Bachelor's degree in marketing, communications, journalism, public relations, or a related field preferred, or equivalent practical experience.
• 2-4 years of professional experience spanning marketing and/or communications functions (e.g., content, social media, digital marketing, PR, internal communications, or events); breadth across areas is valued over depth in a single specialty.
• Experience with common marketing/communications tools such as email marketing platforms (e.g., Mailchimp), social media management tools (e.g., Hootsuite), content management systems (e.g., WordPress), and basic design tools (e.g., Canva and/or Adobe Creative Suite) preferred.
• Demonstrated ability to juggle multiple projects simultaneously, meet deadlines, and follow through on details without close supervision.
Knowledge, Skills and Abilities Requirements
• Strong written and verbal communication skills, with attention to grammar, tone, and brand voice.
• Solid organizational skills and comfort managing several projects and stakeholders at once.
• Basic understanding of marketing and communications principles across channels (digital, social, email, PR, and internal communications), rather than deep expertise in one area.
• Ability to take direction, ask clarifying questions, and exercise good judgment on when to escalate issues.
• Collaborative, team-oriented approach and willingness to support colleagues across the department as priorities shift.
• Comfort working in a fast-paced environment with evolving priorities.
• Proficiency with Microsoft Office/Microsoft 365 (Word, Excel, PowerPoint, Outlook, Teams).
Physical Requirements
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
● While performing the duties of this job, the employee is regularly required to talk and hear.
● Ability to access information using a computer for up to 4 hours at a time.
● Requires sitting or standing at a desk for extended periods of time.
● Requires mobility within the office.
Work Environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones.
Reasonable Accommodation. PIR will provide reasonable accommodation to the known physical or mental limitations of a qualified individual with a disability, unless doing so poses an undue hardship on the operation of the business.
Equal Employment Opportunity, OSHA, and Harassment
Public Interest Registry (PIR) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identification or genetics. In addition to federal law requirements, PIR complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall and transfers, leaves of absence, compensation, and training.
PIR expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of PIR’s employees to perform their job duties may result in discipline up to and including discharge.
PIR provides a workplace free from recognized hazards and complies with standards, rules and regulations issued under the OSH Act.
