Position Summary

Position is responsible for assisting the Chief Communications Officer in all departmental communication and marketing efforts to provide information to the media, staff, city administration, and the general public.

This position will: create content for electronic and print documents and support materials (internal/external newsletters, brochures, flyers, press releases, media advisories), edit and create content for the City (indy.gov) and associated project websites, act as the social media liaison for DMD, and provide some graphic design support and provide event and presentation support.

Position Responsibilities

Social Media Management

This position will serve as a social media communications liaison within the department. This includes, but is not limited to, posting and sharing content related to department initiatives, promoting public meetings, and building the awareness of DMD to the public. This position will develop strategies for engaging the public, and advising on social media trends and best practices. This includes responding to comments and questions posted on the department's social media sites, developing regular and consistent content, and thinking proactively and holistically about the City brand, DMD's brand, and community partners.

Communications Strategy

This position will work with Department staff to develop, execute, and evaluate community engagement and communication strategies. Strategic planning experience preferred.

Event Coordinator This position will assist the Chief Communications Officer and DMD leadership with planning, coordinating and supporting DMD special events and partnership activities. This includes assisting in event planning, event staffing, presentation building, serving as an advocate for DMD's programs and activities.

Marketing and Communications Support Materials

This position may develop and/or generate and distribute reports, PowerPoint presentations, press releases, media advisories, talking points, flyers, brochures, internal and external newsletters, content for social media channels and website, and other externally facing content as needed by DMD Chief Communications Officer, DMD leadership, and staff.

Develop and Maintain Web Content

This includes, but is not limited to, capturing and posting photos of activities, facilities, programs and events; writing text for the City's website and various project websites; and working with DMD staff members to create, update and maintain the web pages. This will require website training (provided). WordPress experience is preferred.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time.

Qualifications

Bachelor's Degree in public relations, communications, marketing, journalism or related field and a minimum of two (2) years' prior work related experience is required. Knowledge and experience managing social media programs for an organization required; primarily includes Twitter and Facebook. Knowledge of Microsoft Office, photo editing and desktop publishing software (Adobe Photoshop, InDesign, Illustrator), Salesforce Marketing Cloud, WordPress and online newsletter software is important to the role.

Excellent verbal and written communication skills, research/analytical and computer skills are required. Demonstrate creative ability when presented with unformatted projects and/or ideas. Must be able to coordinate multiple projects and set priorities/deadlines according to time-sensitive information.

City of Indianapolis

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