Administrative Support Staff is responsible for day-to-day operations at the coworking space, provides support to members, and directly impacts membership growth and retention. You'll be a great fit for this role if you:
- Enjoy people and love talking to them every day
- Are a leader and a go-getter with an entrepreneurial spirit
- Are a hard-worker with a “no task is too small” attitude
- Are organized, efficient, and able to keep your cool in stressful situations Are well-spoken both in oral and written communication
- Are comfortable speaking in front of people
What You’ll Do
- Manage communications and relationships with members at the coworking space. Your priority is making sure the coworking space is inviting and productive.
- Greet guests and drop-ins to the coworking space and provide tours and membership information to prospective members.
- Serve as our representative to the broader community and get involved in activities that build community awareness and public support of the coworking space.
- Plan and promote monthly events for the coworking space that draw in new members and allow current members to network and connect.
- Coordinate third-party events and serve as the primary contact for organizations and groups using the coworking space to host an event.
- Master our coworking software platform used for billing, door access, event management, and reservable resource management.
- Market and advertise our coworking space and events on social media and through other local marketing channels.
- Manage email marketing communications including a monthly membership newsletter.
- Help plan and manage the budget for the coworking space, marketing activities, and member engagement activities.
- Ensure the coworking space remains clean by straightening up, educating members to clean up after themselves, and utilizing external cleaning services when appropriate.
- Ensure smooth, day-to-day operations of the coworking space, including tasks such as brewing coffee, stocking office supplies, or managing maintenance and repair needs.
Experience
At least 3 years of administrative experience
- High School Diploma or GED
