We’re Hiring! Member Engagement & Analytics Manager
Join our team and help shape meaningful experiences for a vibrant community of 27,000+ members! We’re looking for a creative, data‑driven leader who’s passionate about deepening engagement, uncovering insights, and delivering a premium member experience.
In this role, you’ll:
What You’ll Do:
- Lead the execution and continual improvement of initiatives such as the Peer Circle program and Your Voice Matters, reviewing and interpreting data to enhance program participation and ensure key metrics are achieved.
- Collaborate with the Senior Director of Engagement and Retention and internal stakeholders across marketing and digital to manage delivery, tracking and optimization of the quarterly Member Benefits Perks newsletter, including the support of the Perks submissions featured in the weekly newsletter.
- Create campaigns focused on specific member segments (for example, trigger campaigns targeting low-engaged and lapsed members) using a "test and learn" approach to drive ongoing improvements.
- Support data analysis and insight development to assess campaign/ program effectiveness, identify trends and refine approaches to improve member satisfaction and retention. Deliver actionable recommendations and create or enhance departmental reports.
- Write and edit marketing copy for membership campaigns across various channels. (e.g., member newsletter, emails, and website).
- Assist with other responsibilities, projects, new initiatives, and administrative support as needed.
- Integrate diversity and inclusion best practices across all member initiatives.
Who You Are:
· You have a positive can-do attitude and responsive manner.
· You’re comfortable in a dynamic, evolving environment with an ability to adapt to changing priorities.
· You’re passionate about a data-driven approach and possess an ability to translate insights into measurable impact.
· You have a curious mindset, with a desire to continuously improve and innovate.
· You’re a relationship-builder who enjoys nurturing members and effectively working with people at every level of the organization from senior management, and the Board of Governors.
What You Bring:
· Bachelor’s degree in marketing, digital marketing, business or related field.
· Minimum three years in marketing, digital marketing, programs, or membership role in a B2B environment.
· Demonstrated success in managing engagement campaigns and member focused programs.
· Strong analytical skills with experience using data to inform decisions and measure impact.
· Digital marketing experience with highly developed written and oral communication skills.
· Advanced knowledge of Excel and CRM systems (Salesforce) and analytical tools (Google Analytics).
· Experience and / or exposure in the entertainment industry desired.
Disclaimer: This description should not be construed to contain every function or responsibility. At management’s discretion, the employee may be assigned different or additional duties from time to time.
Compensation
The expected salary range for this role is $73,000 - $78,000 and is based on a wide range of factors including but not limited to relevant skills, training, experience, and education depending on experience. Our comprehensive benefits package includes a flexible hybrid work environment, health, dental, vision, life and disability insurance; pension plan, optional retirement plan; flexible spending accounts; generous time off policies; professional development resources, and much more.
For consideration, please send your resume and a short cover letter that showcases your personality and why you think you’re the perfect fit for this role to careers@televisionacademy.com.
About Us
The Academy of Television Arts & Sciences, founded in 1946, is a nonprofit organization dedicated to advancing telecommunication arts and sciences and nurturing creative leadership in the television industry. The Television Academy comprises over 27,000+ members from 31 professional peer groups, including performers, directors and producers to name a few.
The Television Academy recognizes excellence among its peers with the Emmy award, culminating in the Primetime Emmy Awards telecast each fall. The Television Academy also produces several other awards shows and a variety of activities and events for its members throughout the year. These events are featured across the Academy's digital platforms and in its award-winning emmy magazine.
At the Television Academy, we believe in and support workplace diversity, equity, inclusion and accessibility. It is our belief that a diverse and inclusive workforce leads to better discussions, decisions, and outcomes for everyone. In recruiting for our team, we welcome the unique contributions that you can bring in terms of education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, family care status, sexual orientation, and beliefs. If you possess the skills and passion to make an impact in the television industry and enjoy an enthusiastic work environment where differences of opinion and diverse backgrounds are respected and welcomed, then we want to hear from you!
If you’re a curious, adaptable relationship‑builder with a knack for analytics and digital marketing, we’d love to meet you! Find more information here: https://www.televisionacademy.com/academy/careers
