Tennessee Wildlife Federation is one of the state’s oldest and most influential organizations dedicated to conserving Tennessee’s wildlife and natural resources. Founded in 1946 and headquartered in Nashville, the Federation has spent over 78 years championing conservation, sound resource management, and the responsible stewardship of Tennessee’s great outdoors. We serve as a trusted voice for sportsmen, outdoor enthusiasts, and conservation advocates across the state.
We are seeking an experienced Development Coordinator to support the Federation’s fundraising efforts by coordinating the processes, data, and operational systems that ensure accurate donor records, timely gift administration, and effective development operations. Reporting to the Director of Development, this role maintains data integrity, improves workflows by assessing operational needs and implementing process enhancements, and provides the development team with reliable information and operational coordination. This position works closely with the Development Manager and Director of Development to strengthen donor stewardship, reporting, and overall fundraising effectiveness.
Location: Nashville (No relocation assistance provided)
To Apply: Submit a resume and cover letter to jobs@tnwf.org
Key Responsibilities
Development Operations & Process Coordination
- Coordinate day‑to‑day development operations, ensuring timely completion of gift processing, acknowledgments, reporting, and data updates.
- Identify operational issues or inefficiencies and recommend improvements to enhance accuracy, workflow, and donor experience.
- Interpret and apply organizational policies to ensure compliance in gift processing, donor data handling, and acknowledgment procedures.
- Maintain internal documentation for development operations processes and ensure consistent application across the department.
- Exercise independent judgment in prioritizing tasks, resolving data discrepancies, and determining appropriate coding and categorization of donor information.
Donor Database Integrity & Data Entry
- Perform donor and gift data entry with a high level of accuracy and attention to detail.
- Conduct regular data integrity checks, including duplicate resolution, coding audits, and NCOA updates.
- Maintain specialized lists (VIP, Do Not Solicit, Deceased, newsletter segments, holiday lists) using discretion to ensure accuracy and proper categorization.
- Create queries, segmentation lists, and data pulls to support donor communications, stewardship, and fundraising campaigns.
- Ensure donor profiles, giving histories, and acknowledgment records support cultivation and stewardship strategies.
Gift Administration & Financial Coordination
- Process and code all gifts, grants, and pledges in accordance with organizational policies and donor intent.
- Independently reconcile development records with the Finance Department on a monthly and quarterly basis, resolving discrepancies and ensuring alignment between systems.
- Maintain documentation and audit trails for all gift transactions in accordance with internal controls and nonprofit accounting standards.
- Manage the acknowledgment letter process, including customization, quality control, and stewardship messaging alignment.
Reporting & Donor Insights
- Prepare monthly, quarterly, and annual fundraising reports for development leadership.
- Generate moves management worksheets and donor activity reports to support donor cultivation and stewardship.
- Analyze donor behavior, giving patterns, and campaign performance to identify trends and opportunities for increased engagement.
- Provide operational insights to the Development Manager and Director of Development to support strategic decision‑making.
Donor Stewardship & Communications Support
- Support donor stewardship efforts by ensuring accurate data for segmentation, personalization, and targeted outreach.
- Collaborate with the Development Manager and Communications team to support donor communications and campaign execution.
- Provide input on donor experience improvements based on data trends and operational insights.
Event & Board Support
- Support fundraising events by managing registration systems, donor data needs, and event‑related reporting.
- Prepare development materials for board meetings, including executive summaries, dashboards, and donor activity reports.
- Coordinate with the Board Relations Manager to ensure accurate and timely development information for board meetings.
Additional Duties
- Provide front‑of‑office coordination for the development department, including welcoming visitors and ensuring a professional, donor‑centered environment.
- Oversee development‑related mail workflows, including intake, routing, and timely processing of donor correspondence and materials.
- Coordinate development office supply systems, ensuring availability of materials needed for donor communications, events, and departmental operations.
- Serve as the development department’s point of coordination for phone‑related procedures, ensuring donor and stakeholder inquiries are routed appropriately.
- Coordinate meeting and conference room logistics for development‑related activities, ensuring materials, space, and technology are prepared to support departmental operations.
- Maintain organized development records and documentation.
- Provide administrative and operational support to the development department, including assistance with department‑wide initiatives, projects, and workflows.
- Other duties as assigned.
Skills & Abilities
- Strong communication (written and verbal) and interpersonal skills; Ability to build relationships with diverse stakeholders.
- Strong editing skills, with a keen attention to detail; able to quickly identify and correct typographical errors.
- Strong writing skills and the ability to align written correspondence with established communication messaging and tone.
- Proven ability to identify challenges and improve systems for greater efficiency.
- Demonstrated discretion and confidentiality in all verbal and written communications
- Strong work ethic with the ability to reject setbacks and enthusiastically persist until goals are achieved.
- Professional and friendly. Able to handle the day-to-day ups and downs with efficiency, attention to detail, and a sense of humor.
- Ability to work independently and within a collaborative, team environment.
- Ability to manage multiple priorities and deadlines in a fast-paced environment; Ability to shift priorities quickly and unexpectedly.
- Resourceful and innovative at tackling challenges in a timely manner.
- Approach work from the Federation’s point of view rather than a personal point of view.
- Must have a passion for the Federation’s mission.
- A valid TN driver’s license, including a good motor vehicle record, and appropriate automobile insurance.
Qualifications
- Bachelor’s degree in a relevant field.
- Minimum of 2 years of experience in CRM data entry, fundraising operations, or nonprofit development.
- Strong analytical skills with the ability to interpret data and make informed recommendations.
- Demonstrated ability to improve systems, processes, and workflows.
- Excellent written and verbal communication skills.
- High level of discretion and professionalism in handling confidential donor information.
- Ability to manage multiple priorities and operate with minimal supervision.
- Proficiency in Microsoft Office 365, Google Suite, and CRM systems.
Benefits
- Medical, Dental, Vision, HSA, Short- and Long-Term Disability, Life, AD&D, Critical Illness, Accident
- Employee Assistance Program
- 401(k) match up to 6%
- 13 company paid holidays plus the week between Christmas and New Year’s
- PTO (Vacation and Sick Time)
- Fridays off July through mid-August
EEO Statement
Tennessee Wildlife Federation is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, genetic information or any other status protected by applicable federal, state, or local law.
Tennessee Wildlife Federation is committed to workplace diversity.
Ethical Hunting, Angling and Outdoor Recreation Practices
Federation staff know and respect the game and fish pursued in the field and follow all related laws, familiarize themselves with wildlife in the area and behave accordingly. This likewise applies to hiking, camping and other outdoor activities that require responsible use of public resources. As an employee of the Federation, all employees are expected to follow all state and federal hunting and fishing guidelines and practice ethical and fair chase practices while executing or assisting with program events or in your personal outings afield.
