Description
Within Amazon, The Global Real Estate and Facilities (GREF) organization is responsible for managing the physical workplace – inclusive of programs, products, and services – that helps enable Amazonians to do their best work. The globally diverse team oversees Amazon's corporate offices in more than 60 countries. GREF programs, products, and services include day-to-day facilities management, on-site food and beverage offerings, commute programs, environmental health & safety, sustainability, launching new corporate offices, and moving employees.
Join our dynamic and evolving GREF communications team in a role that offers opportunity for growth and hands-on impact. As an Employee Communications Specialist, you'll support the planning, production, and delivery of internal communications that keep GREF's global employee population informed, connected, and engaged. You'll play a key role in executing high-quality org-wide communications across multiple channels — including email newsletters, Slack, internal wiki and news sites, and live events — ensuring GREF employees understand our business priorities and goals and that they have timely access to the information and resources they need to do their jobs effectively.
This role is ideal for employee communications professionals who are detail-oriented, organized, and energized by fast-paced environments. You'll work closely with the Senior GREF Communications Manager to execute against an established employee and executive communications strategy, managing day-to-day content production, channel maintenance, and event logistics. This position demands strong writing and editing skills, comfort managing multiple workstreams simultaneously, and a collaborative mindset.
Key job responsibilities
- Manage the production and distribution of the biweekly GREF Digest email newsletter, including content development and curation, editorial calendar and pitches, writing and editing content, stakeholder coordination, and performance tracking.
- Draft, edit, and publish content for GREF People (internal news platform), including employee stories, team wins, recognition features, and organizational updates.
- Manage and monitor GREF Slack channels, including editorial planning, posting cadence, channel guidelines, and engagement tracking to optimize reach and participation.
- Maintain and update sections of GREF Hub (intranet/internal wiki), ensuring content accuracy and effectiveness. Work with the production team to improve navigation and site architecture, create page templates, and provide guidance to teams on self-service page management.
- Support the production and distribution of org-wide emails, including formatting, distribution list management, and coordination with leadership and cross-functional stakeholders on messaging.
- Support the planning and execution of the biannual All-GREF Global Meetings, including event logistics coordination, agenda management, run-of-show development, speaker and stakeholder coordination, event promotion, and post-event surveys and recaps.
- Assist with logistics and promotional communications for additional org-wide events like townhalls, fireside chats, and other employee culture and engagement activities.
- Track and report on communications metrics (email open rates, event attendance, Slack engagement, page views) to inform/evolve employee comms strategy and demonstrate impact.
About The Team
The GREF Communications team fully formed as a strategic function of the GREF organization in 2024. The team consists of communications and channel and content experts across Seattle, New York, London, and Singapore. We connect GREF's products, programs, and services to Amazon's global corporate workforce. The team owns the full communications lifecycle across six pillars: strategic planning & narrative, asset production, channel management, campaign timing & orchestration, cross-functional alignment, issues management. Additionally, the team supports internal-to-GREF employee communications, ensuring accurate, timely, and efficient information, news, and updates-sharing across the organization.
Basic Qualifications
- Bachelor's degree in communications, public relations, or a related field
- 5+ years of recent professional communications or public relations experience
- Experience managing events/meetings in a global company
- Experience managing multiple projects and meeting aggressive deadlines
- Experience managing multiple internal stakeholders and advising cross-functional teams
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities
- Experience writing, editing, and publishing content for internal audiences across multiple channels (email, newsletter, Slack, web) and managing editorial calendars
- Familiarity with AP Style guide
Preferred Qualifications
- Experience using content management systems and content tools
- Experience working closely with and advising senior executives of an organization or equivalent
- Experience working in international cross-functional teams
- Experience managing intranet sites
- Experience tracking and reporting on communications metrics
- Experience producing visual content (decks, videos) or working with design tools
- Experience developing tone and voice guidelines and writing best practices
- Experience working in large, matrixed organizations
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 82,700.00 - 141,100.00 USD annually
Company - Amazon.com Services LLC
Job ID: A10430100
