Title: Event Attendee Registration Copy Editor
Location: Charlotte, NC
Alternate Locations: Des Moines, IA, St. Louis, MO, Chandler, AZ; or Minneapolis, MN
Duration: 12 months
Work Engagement: W2
Work Schedule: 3 days in office/2 days remote
Benefits on offer for this contract position: Health Insurance, Life insurance, 401K and Voluntary Benefits
Summary:
The Event Attendee Registration Copy Editor is responsible for establishing and maintaining quality standards across all event registration sites developed by the Wells Fargo Meetings & Events Registration team. This role serves as the primary quality assurance reviewer for attendee-facing content, site functionality, formatting consistency, accessibility requirements, and overall registration experience.
The individual provides editorial guidance, coaching, and feedback to registration site builders and meeting planners, develops best practices, and identifies opportunities for process improvement. The role also performs corrections within the Cvent registration platform and supports broader team priorities to ensure high-quality delivery.
Responsibilities:
- Serve as the primary quality control reviewer for registration sites prior to launch.
- Conduct final reviews of attendee-facing content, ensuring accuracy, consistency, professionalism, and compliance with established standards.
- Validate grammar, spelling, punctuation, sentence structure, formatting, and content presentation.
- Review registration sites for usability, navigation, attendee experience, and content flow.
- Ensure adherence to branding, accessibility, privacy, and operational requirements.
- Identify quality issues and provide actionable recommendations for correction.
- Track recurring quality issues and recommend process improvements and training opportunities.
- Perform content updates, edits, and enhancements within Cvent registration sites.
- Support site testing, quality assurance, and launch readiness activities.
- Collaborate with planners, marketers, and business partners to ensure consistent and high-quality event invitation and registration content.
Qualifications:
- Applicants must be authorized to work for ANY employer in the U.S. This position is not eligible for visa sponsorship.
- Bachelor’s degree in English or Journalism.
- 3+ years of experience in copyediting and proofreading at advertising agency or media outlets.
- Exceptional written and verbal communication skills.
- Advanced proficiency in English grammar, punctuation, spelling, and business writing.
- Experience performing quality assurance reviews of subscriber or customer-facing content.
- Strong attention to detail and commitment to quality.
- Ability to identify risks, inconsistencies, and opportunities for improvement.
- Strong organizational, stakeholder management, and problem-solving skills.
- Experience in reviewing customer-facing digital content
- Experience with event registration platforms a plus (e.g. Cvent, RainFocus, Lanyon or Stova).
- Experience developing editorial or content quality standards.
- Knowledge of digital accessibility requirements beneficial.
