Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Event Attendee Registration Copy Editor/QC Lead (Hybrid Schedule).
Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.
Contract Duration: 12 Months
This role can be in Charlotte, NC; New York, NY; Des Moines, IA; St. Louis, MO; San Francisco, CA; Concord, CA; Chandler, AZ; or Minneapolis, MN.
Role Summary
The Event Attendee Registration Copy Editor/QC Lead is responsible for establishing and maintaining quality standards across all event registration sites developed by Registration team. This role serves as the primary quality assurance reviewer for attendee-facing content, site functionality, formatting consistency, accessibility requirements, and overall registration experience.
The individual provides editorial guidance, coaching, and feedback to registration site builders and meeting planners, develops best practices, and identifies opportunities for process improvement. The role also performs corrections within the Cvent registration platform and supports broader team priorities to ensure high-quality delivery.
Key Responsibilities
• Serve as the primary quality control reviewer for registration sites prior to launch.
• Conduct final reviews of attendee-facing content, ensuring accuracy, consistency, professionalism, and compliance with established standards.
• Validate grammar, spelling, punctuation, sentence structure, formatting, and content presentation.
• Review registration sites for usability, navigation, attendee experience, and content flow.
• Ensure adherence to branding, accessibility, privacy, and operational requirements.
• Identify quality issues and provide actionable recommendations for correction.
• Track recurring quality issues and recommend process improvements and training opportunities.
• Perform content updates, edits, and enhancements within Cvent registration sites.
• Support site testing, quality assurance, and launch readiness activities.
• Collaborate with planners, marketers, and business partners to ensure consistent and high-quality event invitation and registration content.
• Serve as the team's subject matter expert for registration content quality standards.
Required Qualifications/ Must have
• Bachelor’s degree in English or Journalism.
• 3+ years of experience in copyediting and proofreading at advertising agency or media outlets.
• Exceptional written and verbal communication skills.
• Advanced proficiency in English grammar, punctuation, spelling, and business writing.
• Experience performing quality assurance reviews of subscriber or customer-facing content.
• Strong attention to detail and commitment to quality.
• Ability to identify risks, inconsistencies, and opportunities for improvement.
• Strong organizational, stakeholder management, and problem-solving skills.
Desired Qualifications
• Experience in reviewing customer-facing digital content
• Experience with event registration platforms a plus (e.g. Cvent, RainFocus, Lanyon or Stova).
• Experience developing editorial or content quality standards.
• Knowledge of digital accessibility requirements beneficial.
