Client Relations Assistant
Your primary responsibilities will be to help manage schedules, client documentation, and day-to-day administrative tasks with professionalism and care.
About the Role
The Client Relations Assistant is a key support role working closely with Monicat Data's Lead, ensuring timely client communication, marketing scheduling, team communications, and organizing the back-end of our Jira project workflows.
This is a part-time, remote-first role ideal for someone who excels at juggling multiple tasks with care, thrives in an independent and collaborative work environment, and aligns with our organizational values of friendliness, collaboration, transparency, and results.
Monicat offices out of The Coven St. Paul, MN, co-working offices, available for in-person team and client meetings.
Monicat, based in St. Paul, MN has helped mid-size to corporate enterprises grow since 2016, through our audience-winning strategic marketing and design services.
Success Measures
Your success in this role will be demonstrated by your ability to:
- Keep Monicat Data’s client communications running smoothly through effective administrative support
- Proactively manage client and team calendars, task tracking, and communication flow
- Ensure key client and internal deliverables are met on time through diligent follow-up and coordination through Jira review and management
- Foster a professional, respectful, and efficient remote office environment
Day-to-Day Responsibilities
Ensure smooth flow of client relation tasks by:
- Managing executive calendars, scheduling meetings, and preparing agendas
- Taking accurate client meeting notes and tracking follow-up tasks using Jira (Atlassian)
- Supporting marketing content creation within Canva pre-formats and scheduling within MailChimp, LinkedIn newsletter, and Vista Social
- Maintaining internal documentation in the Monicat Shared Google Drive and Google Chat
- Updating Mailchimp and CRM records (HubSpot), tracking outreach, and managing inbound client requests
- Review client project proposals for errors / match Monicat proposal format
Support Monicat Data’s high standard of communication by:
- Monitoring and organizing shared client folders and client contact channels
- Drafting professional, friendly client emails and internal updates
- Supporting the preparation of simple proposals, slide decks, and contracts
Required Experience & Skills
- Associate or Bachelors Degree
- 3+ years of administrative, virtual assistant experience, project coordination, or operations experience (agency or creative services preferred) with strong written and verbal communication skills
- Proficiency with Microsoft Office, Google Workspace, Google Chat, Canva, Vista Social, Zoom, and task/project tools like Jira (Atlassian) or Asana
- Warm, proactive, and respectful approach to internal and external communication
What Makes You a Great Fit
- You love being a behind-the-scenes organizer and enjoy making operations seamless
- You have a people-first mindset, bringing friendliness and professionalism to your work
- You’re excited to be part of a women-led agency doing impactful work
- You value flexibility, autonomy, and creative collaboration
- You prioritize prompt meetings, reliable communication, and timely delivery of actions
How to Apply
Apply via job posting and/or email your resume and cover letter to support@monicatdata.com with the subject line: Client Relations Assistant Application. Tell us why you're excited to support our mission and team.
Target Start Date: June 2 - 16, 2025
Role Terms
This is a part-time contract role, estimated at 5–10 hours per week (may increase based on client demand), reporting to the CEO / Lead. The position is remote-first with flexible scheduling, though remote availability during standard business hours, 9 AM - 5 PM CST, is required for client meeting scheduling and coordination.
Hourly rate $35 - $45/hour
Who We Are
Monicat Data is a certified Targeted Business MBE, WBE, SBE, and CERT business headquartered in Saint Paul, Minnesota. We are trusted by over 50+ organizations to deliver our audience-winning strategic marketing and design services
Monicat Data, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring,
placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
