About MBC BioLabs
MBC BioLabs offers flexible lab space for ambitious biotech companies. We are dedicated to empowering entrepreneurial scientists by providing state-of-the-art facilities, cutting-edge instrumentation, and a supportive community. We host more than 200 companies working across therapeutics, diagnostics, devices, research tools, agricultural technology, and climate technology. MBC BioLabs believes startups are the most powerful forces for positive change in the world, and our mission is to do everything we can to enable our companies’ success.
Objective
We are looking for someone who can help entrepreneurial scientists discover MBC BioLabs, capture and amplify the stories emerging from our campuses, and strengthen the connective tissue across our resident community. This is a hands-on, senior individual contributor role with end-to-end ownership of content, communications, and community engagement, with no direct reports initially.
Key Responsibilities
Content and Marketing
- Independently create engaging, high-quality content about resident and alumni achievements, partnerships, and events, including company profiles, newsletters, event recaps, and digital campaigns.
- Own external communications across newsletters, website, social channels, and targeted outreach by building and maintaining calendars, playbooks, metrics, watchlists, and voice guidelines.
- Ensure timely updates and a consistent voice and message across all channels.
- Build and maintain MBC’s brand presence internally (flyers, big screens, emails, community events) and externally (website, newsletter, LinkedIn posts, external events).
- Identify and coordinate with external partners (corporate sponsors, venture investors, academic institutions, trade groups, and community organizations) on content, cross-promotion, and co-branded work where appropriate.
- Track and analyze community and marketing metrics, including engagement and feedback, benchmark performance, and use data to inform and refine strategy.
- Produce light design assets (slides, graphics, flyers, signage) and capture photos, quotes, and insights at events to support ongoing marketing and community content.
Community Management
- Build relationships with resident companies across all five campuses to surface compelling projects, founder stories, and resident wins.
- Support and promote community-building activities such as Innovation Forums, Founders at Work, community celebrations, and one-on-one introductions.
- Engage audiences across multiple channels, including email, social media, Slack, and in-person events, meeting people where they are.
- Monitor and respond to member inquiries, comments, and feedback across platforms in a timely, thoughtful, and productive manner.
How you will work
- Take ownership of both marketing and community pipelines: ideate, gather inputs, create, publish, measure, and refine.
- Stay close to the heartbeat of the community, often onsite, listening, observing, and translating what you learn into stories, programs, and content.
- Collaborate with alliance management, operations, and startup success teams to align marketing and community initiatives with broader business goals.
- Operate proactively and independently by identifying needs, proposing solutions, running experiments, and closing the loop.
- Stay current on best practices and emerging platforms to continually strengthen community engagement.
- Exercise strong editorial judgment around what to amplify, when to engage, and how to represent MBC and its residents thoughtfully.
You are:
- An excellent writer with scientific literacy and strong storytelling instincts, able to translate technical biotech content into clear, compelling narratives.
- A natural community builder: observant, warm, curious, and comfortable creating spaces where founders feel connected and seen.
- Highly organized and self-directed, able to drive work forward with minimal oversight.
- Genuinely excited about biotech and the San Francisco Bay Area startup ecosystem.
- Comfortable using digital tools such as website CMS platforms, email marketing tools, social scheduling tools, Slack, and basic design software.
Nice to have:
- Experience in biotech, startups, or founder-focused environments.
- Experience using analytics to evaluate and improve engagement.
- Photography or short-form video capture skills.
- Experience with short-form scientific or technical writing.
What success looks like in this role:
Success is defined by tangible momentum, a consistent and authentic voice, strong community engagement, and increasing inbound awareness of MBC BioLabs
By one month
- Learn MBC’s core messages and voice, with more than 90 percent of post drafts approved without substantive edits.
- Create and publish more than 10 MBC BioLabs LinkedIn posts, including at least one substantive talk or forum recap.
- Repost and comment on more than 15 resident company posts within 48 hours of publication.
- Aggregate news from partners, resident companies, and MBC events for the monthly newsletter, writing and polishing content so that more than 90 percent is approved without edits.
- Establish a library of templates for onsite flyers advertising community and partner events.
- Assume ownership of onsite big-screen content, ensuring it is accurate, current, and refreshed regularly.
- Ensure MBC promotional slides are available and used appropriately at events.
- Support external marketing and community events with coordination and administrative support.
- Cross-market events with local universities and trade groups.
- Work with the team to source high-quality, on-brand event photography for marketing use.
- Review and report social follower and engagement benchmarks, define growth goals, and propose a plan to achieve them.
By three months
- Track and report progress toward social growth goals.
- Create a monthly LinkedIn post aggregating job opportunities from across the MBC network.
- Refresh website design and copy in collaboration with an external consultant.
- Be familiar with approximately 70 percent of current startups and 40 percent of members.
By six months
- Pitch and develop additional marketing and communications concepts with the leadership team.
- Pilot at least one creative initiative to broaden or deepen focused community connections within MBC.
- Build strong relationships with residents to understand their needs and amplify their reach.
- Become the go-to person for residents when they have news, updates, or stories to share.
- Build relationships with partners to understand their goals and help advance them internally and externally.
