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The Internal Employee Communications Manager will develop and manage communication strategies that drive employee understanding, engagement, and adoption of internal programs. This role ensures employees know how to participate in available services, understand eligibility and safety guidelines, and receive clear, timely updates. The manager will facilitate smooth communication across multiple internal channels, support feedback loops, celebrate program milestones, and help employees contribute meaningfully to an evolving experience.
The Basics
- Duration: 6-month contract
- Hours: Full-time, 40 hours per week
- Location: Hybrid; based in Foster City, California
Top 3 Required Qualifications
- Extensive communications experience in an alternative technology focused transportation company is preferable, including ride-hail, autonomous vehicle, mobility, or related technology environments.
- Strong program and project management skills including ability to manage timelines, stakeholders, and complex cross-functional deliverables.
- Proven ability to translate complex or technical concepts into clear, digestible, and engaging messaging for diverse internal audiences.
Other Qualifications
- Bachelor's degree
- 6+ years of experience in internal communications for rideshare or vehicle technology company
- Excellent written and verbal communication skills
- Ability to lead multiple time-sensitive projects under tight deadlines
- Strong interpersonal skills and ability to collaborate across teams and levels
- High attention to detail and strong organizational abilities\
- Ability to work effectively in a team environment and manage cross-functional relationships
Key Responsibilities
- Develop and manage the internal ridership communications strategy and execution roadmap.
- Lead end-to-end internal rider campaigns, including planning, timeline management, content creation, and executive reviews.
- Create and maintain messaging such as participation instructions, FAQs, intranet content, all-hands updates, newsletter items, Slack communications, and other relevant internal collateral.
- Present complex program information in clear, engaging formats to boost internal ridership and support early operational insights.
- Collaborate closely with Program Management, Policy, Legal, Product, Engineering, and Research teams to ensure alignment on program goals, updates, and success metrics.
- Maintain communication channels for rider support, issue reporting, feedback, and program milestone recognition.
In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.
Benefits
Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.
Email Your Resume In Word To
druch@creativecircle.com
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply.
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : DR8-1975385 -- in the email subject line for your application to be considered.
Donna Ruch - Senior Recruiter, National Delivery
For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.
This job was first posted by Creative Circle on 01/21/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.
Creative Circle is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.
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