Pay: $27.00 - $28.00/hour (based on experience)
Overview: Our client, a nonprofit organization focused on education, support, and advocacy for public health professionals, organizations, and businesses, is seeking a temporary (on-going) Administrative and Operational Support Associate to support the board, community members, and conferences. This position reports to the Board of Directors and the Executive Director. Someone with a background in conference/event logistics support at a hotel, nonprofit, or corporate organization is highly desired. The Administrative and Operational Support Associate must live in the greater Denver metro area of Colorado. Use of your own laptop/computer is required. This is a part-time position.
Part-Time Schedule:
- Monday - Thursday or Monday, Wednesday, Friday for 4-5 hours/day, ideally in the morning
- 15 - 20 hours/week (15 hours on normal weeks, and 20 hours during busier weeks when conferences are upcoming)
- Remote position, with some onsite annual conference support in Keystone, CO
- Length: until the end of 2026 with the potential to extend or be hired on
Duties:
- Monitor and respond timely to customer service through email and web-form submissions (rarely via phone)
- Update website (Wix) as needed, including the events calendar
- Manage YourMembership (association management software - ASM) used to manage members and events in one place
- Manage Zoom account and scheduling for virtual events or meetings
- Coordinate events, including, mixers, quarterly sessions, day events, and two annual events
- Provide customer service to presenters, sponsors, exhibitors, and attendees
- Attend planning committee meetings
- Develop and implement marketing and distribution plan with contracted programs/services (newsletter, website, social media, email, etc.)
- Design and print attendee materials for in person and on registration website, and perform updates as needed
- Update the scheduling platform
- Provide customer service and support for registration process including, beta test and launch online registration form, intake, and processing of registration fees
- Follow up on outstanding invoices
- Coordinate A/V, registration, sponsor, and exhibitor support onsite for one annual event
- Assist in set up and clean up of event onsite for one annual event
- Coordinate and manage contracts, room blockings, site visits, and liaising with venue staff
- Manage voting for nominees
- Maintain up-to-date membership information in YourMembership
- Assist with Board votes through Survey Monkey
- Assist Executive Director with projects related to Board and Committee Management
- Provide mass email services to members as needed
- Create a monthly newsletter
Qualifications:
- Bachelor's Degree is preferred, but not required
- Experience with event logistics and management in hotels, nonprofit, or corporate is required
- Proficient in Microsoft SharePoint and Google Workspace is required
- Experience using Canva, Survey Monkey, Trello, Membership Management software, Zoom, and Wix are highly desired
- Strong administrative and communication skills both written and verbal
- Ability to work independently with minimal supervision
- Customer service oriented
- Ability to multitask
- Problem solver
- Professional and inclusive working style
J. Kent Staffing is an Equal Opportunity Employer.
