Description
Job Overview:
The Lifestyle Coordinator is responsible for interacting with customers, organizing and providing various forms of information, cash handling/balancing, and using a variety of communication skills while demonstrating the associated proficiency in typing and grammar.
Your Responsibilities:
- Day to day operations of the Lifestyle Program and maintaining an orderly, welcoming and professional environment.
- Full ownership of creation of monthly community newsletter/news paper including creation in Adobe/Canva and working with printing companies for timely delivery.
- Responding to residents' requests and concerns with prompt friendly professional service. Recording, organizing and responding to resident questions as pertaining to the Lifestyle Program.
- Assist Community Clubs/Groups with activities as needed.
- Assist with set-up, including audio/visual needs for Vendor presentations as needed.
- Answer telephone calls from residents and outside vendors and entertainers.
- Set-up and manage group ticket sales/trip to sporting events and entertainment venues.
- Answer questions on a variety of subjects from residents and potential residents.
- Regular attendance and punctuality
- Ensure timely and accurate completion of all administrative duties.
- Project and promote a positive community and company image.
- Coordinate, create, prepare and sell event tickets.
- Create, maintain and update Lifestyle Event spreadsheet.
- Set-up and participate in Lifestyle Events and Vendor Programs as required.
- Work with Lifestyle Volunteers and Vendors as needed.
- Special projects as requested by Lifestyle Director.
- Assist in promoting, selling and managing Vendor Program as needed
Skills and Qualifications:
- Minimum of 2 years’ experience in a customer service role; experience coordinating activities and events a plus
- Experience with Adobe, Canva and in creation of newsletter, magazine, newspaper or similar local monthly publication.
- Excellent customer service, interpersonal and organization skills.
- Ability to multi-task, work in a fast-paced environment and manage multiple projects simultaneously.
- Must be proficient in Microsoft Word, Excel, and have overall good computer skills.
- Demonstrated knowledge of audio/visual equipment.
Physical Requirements / Working Environment
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 25 lbs. This movement can occur throughout the day.
- Must also be able to climb several flights of stairs if necessary.
- Must be able to sit and stand for extended periods of time.
- Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business.
- Must have finger dexterity for typing/using a keyboard.
- Must be mobile enough to move around both the office in order to make copies, send mail and faxes and to walk around the property. This could include lengthy walks on uneven areas.
- Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other associates.
- Capable of working extended hours, to include evenings, weekends and holidays as necessary.
- This position may alternate between working indoors in a controlled climate and with proper lighting, to an outdoors setting with variable climate and lighting.
- Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills.
- Must be able to work on more than one assignment at a time with frequent interruptions, changes and delays. Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances. For safety reasons, employee must remain alert to working conditions and aware of safety, health, and environmental concerns.
- Must be able to work effectively and cheerfully in an environment which may be stressful due to adversarial situations resulting from the proper performance of duties
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.
What We Offer
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, and others. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation:
$18.00 per hour
Disclaimer Statement:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.
