OCM Analyst
Fully Remote - Must work Arizona Hours
Pay Rate: $60-63 hourly
Duration: 7 month contract
Must Haves:
• Order to Cash knowledge
• Oracle experience
• Proven track record in Change Management
• Self-starter with ability to lead and own responsibilities
• Detail-oriented and organized
• Strong written and verbal communication skills
• Experience running a Change Champion Network
• Hands-on approach: writing comms, creating presentations, tracking plans
• Ability to analyze metrics (readiness, adoption, training effectiveness)
Nice to Have Skills & Experience
• Project Management experience
• Experience in both Corporate and Field environments
• Testing event support experience
• SharePoint experience
• Familiarity with AI tools
Job Description
The OCM Analyst will support the OTC Modernization project by driving change management activities across National Accounts (NA) and Field phases. This role will focus on communications, engagement, and readiness efforts to ensure successful adoption of new processes and tools. Key responsibilities include:
Communications & Engagement
• Own updates to communications & engagement plan
• Draft and send communications, including 30-day outlooks
• Develop and manage distribution lists
• Support OTC Monthly Newsletter
Testing Event Support
• Coordinate communications and engagement logistics for SIT, UAT NA, and UAT Field
• Analyze survey feedback and translate into actionable change/training plans
Change Champion Network (CCN) Support
• Schedule and coordinate CCN meetings
• Develop monthly CCN materials and manage distribution
• Maintain SharePoint / OTC Homepage with current content
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