Operations Coordinator

MMGY Global • Full-time • Overland Park, KS, US • 1d ago

At MMGY Global, we believe nothing shapes your view of the world like travel. So every day, we share our client’s stories from a perspective that inspires people to see the world differently. Our personalized service and strategy connect media, consumers and influencers across the globe, taking people to new places and changing their view for the better. At MMGY we inspire people to go places.We have an immediate opening for an Operations Coordinator in our Overland Park, KS office. Our Operations Coordinator is the cornerstone of our Kansas City Headquarters, ensuring the office operates smoothly while embodying our commitment to hospitality and teamwork. The Operations Coordinator is empowered with enhancing the employee and guest experience. This person will keep the office running smoothly with a service-oriented attitude, attention to detail, and proactive problem-solving. We are looking for a motivated people-person with an upbeat attitude, hospitality mindset who genuinely enjoys supporting others.Core Responsibilities Office Operations & Facilities

Oversee daily office operations to maintain a clean, organized, and welcoming environment
Manage facilities needs in partnership with the Global Facilities Manager, including responding to tickets, submitting work orders, and coordinating with property management
Maintain office, café, and supply inventory within budget, including ordering and organization
Manage mail, shipping, and courier services, including company shipping account administration
Support office security procedures (visitor access, badges, fobs)
Partner with HR and IT to communicate building safety protocols and updates

Hospitality & Workplace Experience

Greet and support clients, vendors, and visitors with a professional, welcoming demeanor
Lead the coordination of in-office meetings and events, including catering, setup/cleanup, and overall experience
Maintain conference rooms, collaboration spaces, and café areas throughout the day
Support onboarding through office tours and new hire welcome experiences
Lead Culture Crew initiatives and office engagement activities

Scheduling, Communications & Coordination

Manage conference room bookings and support scheduling logistics
Coordinate internal and external meetings and maintain calendar accuracy
Own internal office communications, including the weekly newsletter (MailChimp management, content creation, and distribution)
Keep staff informed on office updates (client visits, new hires, events, maintenance, etc.)
Serve as point of contact for branded assets including business cards, letterhead, swag, etc.

Regional & Cross-Functional Support

Serve as primary point of contact for select satellite offices, providing remote operational support and vendor coordination
Support other North American offices within assigned region
Assist with interoffice travel coordination and communication
Provide support for corporate travel management (booking, tracking receipts, hotel folios as needed)
Provide administrative and project support to the Global Facilities Manager, Chief of Staff, and KC leadership

Additional Support

Assist with basic marketing/PR tasks and client work as needed
Support vendor coordination and relationship management

Ideal Candidate

1-3 years experience in customer service, hospitality, or similar role (including internships); previous office coordination experience is a plus
Positive, proactive attitude with strong interpersonal and organizational skills
High attention to detail with the ability to multitask in a fast-paced environment
Strong service mindset with a passion for hospitality and supporting others
Previous experience in office coordination, hospitality, or executive support preferred

MMGY Global provides a comprehensive PTO + benefits package inclusive of a hybrid telework policy. Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa. MMGY Global is an Equal Opportunity Employer. Who Are We? We’re a travel-obsessed collective of more than 600 people across the country and around the globe. And when we say we inspire people to go places, we mean ALL people. That’s why we’re focused on nurturing a workforce that is representative of the places we visit.