For almost 30 years, PrestigePEO has partnered with brokers and business owners to deliver comprehensive workforce solutions that simplify HR, control costs, and support employee success.
As a full-service Professional Employer Organization (PEO), we provide integrated HR services, employee benefits, payroll administration, workers' compensation, compliance guidance, retirement solutions, and advanced HR technology through our co-employment model. This approach gives businesses access to large group purchasing power, experienced HR expertise, and scalable infrastructure typically reserved for larger organizations.
Working alongside broker partners, PrestigePEO helps businesses build stronger teams, remain compliant in complex regulatory environments, and focus on sustainable growth.
Job summary: Under the direction of the Director of QA, coordinate and participate in technical payroll accounting activities; participate in the preparation, maintenance, processing, analysis, and auditing of manual and automated payroll data, information, records, and reports; ensure accuracy and completeness of payroll transactions; lead, train and provide work direction and guidance to staff; serve as project lead to represent Payroll Department on various initiatives across the organization.
Essential duties and responsibilities:
- Building out and maintaining Internal Payroll Metric Reporting (Error Rate, No Pays, Total Wages, Fedex, etc.)
- Partner with Payroll Management on New Client Data uploads (Successor Wages, Client SUTA, etc.)
- Payroll Audit Reporting - Internal/Client
- Project Managing Departmental Initiatives/Priorities
- Payroll Compliance Analysis and Updates (Minimum Wage, No Pays, Pay Codes, etc.)
- Employee Tax Audits (Tax Adjustment Preparation)
- Review and Preparation of Year End Reporting, SOLV account (W-2 Processing)
- Oversee, Review, and Train Department Staff on System Related Updates (PrismHR; Salesforce)
- Troubleshoot GL Errors, Hard Stops, assist with new client configurations
- Develop and/or recommend new or revised Department Processes/Workflows
- Identify and Resolve Payroll discrepancies in Prism
- Work Across the Organization to Research and Resolve a Variety of Payroll Inquiries
- Identify and Deliver relevant Payroll related topics for Internal/Client Communications (Internal Newsletter, Insights Newsletter, Webinars, PrestigePEO.com, etc.)
- Assist as backup with W2C's, managing, creating, and reporting to SSA
- Assist with New Employee training (Internal)
- Manage Pay Card Vendor relationship
- Custom Client Reporting, case management
- Assist with New Client Payroll Training and process their first few payrolls as needed
- Audit New Client Worksite Locations, and ensure pay frequency is state-compliant
- Retrieve plan-specific benefits reports and formatting for mass import to the system (Prism)
- Build client allocation reports based on client’s needs
Required Qualifications
- Education: Bachelor’s degree in a related field or equivalent work experience
- Years of work experience: 3 years in PEO Payroll position
- Expert knowledge of PEO and payroll related policies and procedures
- Strong background in customer service/success
Preferred Qualifications: soft skills
- Certification(s): FPC or CPP preferred
- Communication – strong active listening, verbal and written skills
- Problem-solving – critical thinking and analytical skills, resourcefulness under pressure. Think outside-the-box ideas
- Adaptability – ability to learn new technologies and processes
- Time management – experience with prioritizing tasks in a high-volume setting
- Teamwork and collaboration – working with others effectively and managing conflict
- Salesforce experience a preferred
- Strong systems background and report building
- Comfortable speaking to large groups; strong presentation skills
This role is Hybrid 3 days in the office
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