Founded in 2009, Zest AI has been pioneering innovative AI technology with a mission to expand credit access to create opportunities for more Americans to pursue their financial goals. Zest AI is transforming the $17 trillion US consumer credit market by delivering AI technology that helps lenders identify creditworthy borrowers overlooked by traditional methods, while leveling the playing field so financial institutions of all sizes can harness AI to provide better lending experiences.
With over 50 issued and pending patents across automation, accuracy, performance, and model explainability, Zest AI is a leader in financial technology, providing financial institutions with AI tools that create a more resilient US financial system and a stronger U.S. economy. With over 600 active AI models, financial institutions rely on Zest AI's comprehensive suite of solutions spanning marketing, underwriting, fraud detection, lending intelligence, and more to make smarter lending decisions while improving profitability. This US-based technology as a service company is headquartered in Los Angeles, California.
About the role
Zest AI is seeking a MarComms Associate to support the Content Marketing and Communications team in executing digital content and communications initiatives. This role will help amplify Zest AI’s voice across social media, coordinate messaging across teams, and support campaigns that highlight how AI is transforming lending.
The ideal candidate is a strong communicator with an interest in fintech, AI, and storytelling through digital channels. This role offers hands-on experience in B2B marketing, social media strategy, and content development at a fast-growing fintech company.
At Zest AI, our teams are intentionally small and highly productive – this is a great place to learn, grow and make an impact. We look for people who thrive in environments where individuals take ownership, move quickly, and work collaboratively to get things done. The ideal candidate is someone who can take direction but also operate independently, exercise strong judgment, and proactively move projects forward. You should be comfortable balancing teamwork with self-directed work, asking thoughtful questions, and bringing intellectual curiosity to the table. Above all, we value people who are resourceful, dependable, and motivated to contribute meaningfully in a fast-paced environment. This role will start as a temporary position with dedication to hiring the right candidate who is making an impact.
Roles & Responsibilities
- Execute and contribute to the proposed social media strategy – assist with drafting, editing, and scheduling posts for Zest AI’s LinkedIn account
- Coordinate between Marketing and Communications teams on upcoming content and campaigns
- Work collaboratively with the design team to develop graphics and short-form video ideas that support drafted content
- Help track social media performance and compile engagement insights
- Conduct research on industry trends, competitor activity, and fintech news to inform content
- Assist with marketing campaigns, announcements, and thought leadership initiatives
- Support content calendar planning and ensure alignment across marketing channels
- Provide general support for marketing and communications projects as needed
- Support website content updates, including assisting with content migration for the new site and helping draft and publish blog content
- Support the creation of our monthly LinkedIn newsletter, including writing content descriptions, editing, and publishing.
Qualifications & Skills
- Degree in Marketing, Communications, Journalism, Business, or a related field
- Strong written and verbal communication skills
- Interest in fintech, AI, or financial services
- Familiarity with LinkedIn and social media platforms for professional communication
- Highly organized with strong attention to detail
Perks and benefits:
- The opportunity to join a mission-focused company
- People – the best part of Zest
- Robust medical, dental and vision insurance plans
- Annual bonus plan participation
- 401(k) with generous match
- Employee Awards and Recognition
- 11 company holidays
- Winter break (office closed between Christmas and New Year's Day)
- Unlimited vacation time
- Employee Resource Groups
- Generous family leave policy (12 week maternity leave / 6 week paternity leave)
- Phone, internet, wellness, and professional development allowances
- Employee gatherings, including Town Hall meetings
Additionally, Zestys based locally and around our Burbank HQ enjoy:
- Beautiful, modern, dog-friendly office with lounge areas, video games, and gigantic jigsaw puzzles
- Daily catered lunches from LA’s best restaurants and a fully stocked kitchen
- Complimentary manicures, pedicures, and mindfulness sessions
- Company happy hours, social events, outings, and much more!
About Zest AI:
Creating a diverse and inclusive culture where all are welcomed, valued, and empowered to achieve our full potential is important to who we are and where we’re headed in the future. We know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together. Zest is committed to diversity, equity, and inclusion and encourages professionals from underrepresented groups in technology and financial services to apply.
Our core values are Communication, Collaboration, Bias for Action, Client-centricity, and Heart. Learn more at Zest.ai, follow us on LinkedIn (linkedin.com/company/zest-ai/) or Twitter @Zest_AI, or check out our Insights blog (https://www.zest.ai/cms/insights
