Description Lifecycle and Content Marketing Coordinator
Plunkett's Pest Control, a family-owned company with over 100 years of history, is adding a Lifecycle & Content Marketing Coordinator to our Marketing team in Fridley, MN. The Lifecycle & Content Marketing Coordinator helps bring our customer marketing to life. You'll support campaigns that guide customers through their journey with us, from their first introduction to Plunkett's all the way through renewal and loyalty. You'll also create content, coordinate communications, and help make sure our brand voice stays consistent across every channel. This role is a great fit for an organized, creative communicator who enjoys juggling multiple projects and working with teams across the company.
Support lifecycle marketing campaigns across acquisition, onboarding, retention, renewal, and win-back stages
Help build and manage automated email campaigns and nurture programs
Coordinate content creation for blogs, newsletters, email, social media, and customer education materials
Manage editorial calendars and keep content production on track
Review customer-facing communications for accuracy and brand consistency
Help track customer feedback, engagement metrics, and sentiment to spot trends
Support public relations efforts, including press releases, media monitoring, and online review management
Partner with teams across Marketing, Customer Experience, Sales, and Operations to keep projects moving
Prepare reports on campaign performance and customer insights for stakeholders
Bachelor's degree in Marketing, Communications, Public Relations, Business, Journalism, or a related field
~2-4 years of experience in marketing, content marketing, customer communications, or email marketing
~ Strong writing, editing, and proofreading skills
~ Experience with CRM, email marketing, or marketing automation platforms
~ Strong organizational and project coordination skills
~ Preferred, but not required experience in with HubSpot, Marketo, Salesforce Marketing Cloud, or similar platforms, customer journey mapping, and/or multi-location service based Organizations
Health insurance with a $0 deductible, plus dental and vision coverage
~401(k) with company-sponsored retirement program
~ Paid time off and paid holidays
~ Shape Our Legacy – Improve what you touch and help carry forward our 100+ years of service excellence.
Note: As a Lifecycle & Content Marketing Coordinator with Plunkett's, you will undergo a pre-employment background check and motor vehicle record (MVR) check upon receiving an employment offer.
